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SHI International Corp. · 2 days ago

AI Solutions Engineer

United States

Full-time

Remote

Mid, Senior Level

$100K/yr - $250K/yr

5+ years exp

SHI International Corp. is a global provider of IT solutions and services, and they are seeking a highly technical and customer-focused Solutions Engineer specializing in AI Infrastructure. The role involves supporting presales activities, designing and configuring AI solutions, and collaborating with various stakeholders to align infrastructure solutions with business objectives.

HardwareInformation TechnologySoftware

Responsibilities

Serve as the primary AI Infrastructure SME, providing expert guidance on NVIDIA DGX platforms and compatible OEM solutions for AI training, inference, and high-performance computing (HPC) workloads

Work with and assess customer requirements through discovery and qualification sessions, workshops, and technical consultations to design tailored AI data center solutions

Create detailed hardware configurations, including server, storage, networking, and GPU components, ensuring scalability, performance, and cost-efficiency

Utilize Reference Architectures provided by all OEMs, validate and recommend properly aligned solutions

Develop and maintain accurate Bills of Materials (BOMs) for proposed solutions, incorporating power, cooling, and rack considerations

Deliver technical presentations, proofs of concept (POCs), and solution demonstrations to customers and internal teams

Provide recommendations on best practices for AI infrastructure deployment, optimization, and integration with existing environments

Support field sales teams by participating in customer meetings, responding to RFPs/RFIs, and addressing technical objections during the sales cycle

Collaborate with vendors (e.g., NVIDIA, OEM partners) to stay current on product roadmaps, certifications, and emerging technologies

Contribute to internal knowledge sharing by documenting solutions, creating playbooks, and training sales teams on AI infrastructure trends

Monitor industry developments in AI hardware, including GPUs, accelerators, and data center innovations, to inform solution strategies

Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies

Design and propose tailored infrastructure solutions that align with customers' business objectives and outcomes

Build and maintain technical relationships with OEMs and strategic partners, while staying updated on the latest product information

Provide product training and technical education to the sales team and customers

Act as a trusted AI advisor for customers, partnering with Field Account Executives

Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business

Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces

Develop solutions that fit customers’ needs and budgets through strategic planning

Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management

Educate and develop AGT and SHI teams on technical selling, product training, services, and technology trends

Qualification

NVIDIA DGX systemsAI data center platformsGPU-accelerated computingData center architectureHybrid cloud designVirtualization technologiesDisaster Recovery solutionsAI software stacksCommunicationProblem-SolvingRelationship BuildingDocumentation

Required

Completed Bachelor's Degree or relevant work experience required

5+ years of experience in presales engineering, solutions architecture, or technical consulting focused on data center infrastructure, preferably with AI/ML/HPC workloads

Proven expertise with NVIDIA DGX systems, GPU technologies (e.g., CUDA, NCCL), and AI data center platforms

Hands-on experience with OEM AI server platforms (e.g., Dell, HPE, Lenovo) and configuring AI-optimized solutions

Strong knowledge of data center components: servers, storage (NVMe, high-performance), networking (InfiniBand, Ethernet), power, and cooling systems

Experience creating BOMs, sizing infrastructure for AI workloads, and performing cost/performance analysis

Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences

Ability to travel to SHI, Partner, and Customer Events

Experience working in complex Data Center sales opportunities - Intermediate

Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate

Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate

Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate

Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate

Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate