Apply on Employer Site

Lucifer Lighting · 1 day ago

Customer Operations Coordinator

San Antonio, Texas Metropolitan Area

Full-time

Onsite

New Grad, Entry Level

Lucifer Lighting Company is a privately held designer and manufacturer of architectural lighting fixtures based in San Antonio. The Customer Operations Coordinator role supports customer-facing operations by coordinating order processing and internal activities to ensure accurate execution and on-time delivery.

ElectronicsManufacturing

Comp. & Benefits

Hiring Manager

Michelle Sanchez

Responsibilities

Coordinate and support customer orders from entry through fulfillment to ensure accuracy and timeliness

Review, prepare, and distribute order confirmations and related documentation

Assist with pricing requests, change orders, returns, and replacement orders

Track order status and proactively communicate updates, delays, and resolutions to internal teams and external partners

Partner with Sales, Supply Chain, Shipping, and Production teams to resolve issues and meet customer deadlines

Support configuration of product part numbers and technical details as needed

Respond to customer and representative inquiries related to lead times, order status, tracking, and documentation

Assist with administrative tasks, reporting, and documentation to support operational efficiency

Qualification

Project coordinationOrder managementAnalytical skillsMicrosoft OfficeTechnical information understandingMath skillsCustomer serviceManufacturing experienceERP familiarityInterpersonal communicationOrganizational skillsProblem-solving skillsFast-paced environment management