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Lakeview Loan Servicing, LLC. · 2 days ago

Benefits & Leave Specialist

United States

Full-time

Remote

Entry, Mid Level

$28/hr - $33/hr

2+ years exp

Lakeview Loan Servicing, LLC. is seeking a Benefits & Leave Specialist responsible for administering employee benefits programs and coordinating leave of absence and disability programs. The role involves ensuring compliance with regulations, conducting orientations, resolving inquiries, and collaborating with various departments to manage employee benefits effectively.

FinanceFinancial ServicesMortgageReal Estate

Responsibilities

Administer employee benefits, including health, dental, vision, retirement, and wellness programs

Coordinate all employee leave programs (FMLA, ADA, parental, medical, and other statutory or company-sponsored leaves)

Ensure compliance with federal, state, and local leave regulations and maintain accurate, confidential records

Conduct new-hire benefits orientations and deliver ongoing education on benefit offerings and leave policies

Resolve employee inquiries, troubleshoot benefit and leave-related issues, and escalate complex matters as appropriate

Support annual open enrollment and assist with benefits’ communication and documentation

Oversee collection and maintenance of summary plan descriptions, benefit summaries, insurance certificates, and other plan documents

Coordinate wellness initiatives such as health fairs, biometric screenings, and immunization events

Stay current on benefits legislation topics, compliance requirements, industry standards, trends, and best practices (update processes as needed)

Update benefits content on the company intranet, including plan documents, guides, flyers, and corporate discount information

Track employee discounts, ensure accuracy, and coordinate renewals with participating vendors

Collaborate with Payroll, HR, and management to process leave and ensure accurate pay and benefits continuation

Partner with Payroll and third-party disability administrators to ensure timely, accurate reporting and claims processing

Maintain strict confidentiality of employee health information and ensure HIPAA compliance

Collaborate with HR Business Partners, managers, and Payroll on leave- and disability-related matters

Respond to complex leave-of-absence inquiries in a timely, customer-focused manner

Track leave-designated hours and certification deadlines to ensure compliance with all applicable laws

Facilitate the workers’ compensation process

Partner with the Benefit & Leave Manager, SVP, HR, and Operations to review and facilitate ergonomic equipment requests

Perform other projects and responsibilities as assigned

Qualification

Benefits administrationLeave managementFMLA complianceHRIS proficiencyMicrosoft Office SuiteCustomer service orientationCommunication skillsAttention to detailOrganizational skillsConfidentiality

Required

Minimum of 2-3 years of experience in benefits administration with a solid background in leave management

Thorough understanding of FMLA, ADA, and other leave-related compliance requirements

Experience with HRIS and benefits management systems; proficiency in Microsoft Office Suite

Excellent verbal and written communication skills

Strong attention to detail, organizational, and time-management abilities

Ability to maintain confidentiality and handle sensitive information professionally

Customer service orientation and ability to work effectively with employees at all levels

Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws

Strong organizational skills and attention to detail

Ability to prioritize and multitask

Preferred

Bachelor's degree in Human Resources, Business Administration, or related field

Benefits

Medical coverage starting on day one

Company-matched 401(k)

Excellent benefits package

Company

Lakeview Loan Servicing, LLC.

BEWARE of Unsolicited Job Offers that request a personal ID!!! Lakeview Loan Servicing, LLC (“Lakeview”) is a uniquely qualified mortgage finance company dedicated to assisting our customers with efficient and affordable refinancing and purchase options.

Founded in 2010

Coral Gables, Florida, USA

501-1000 employees