ICONMA · 4 days ago
Accounts Receivable Representative: III
Phoenix, AZ
Full-time
Onsite
Mid Level
$0/hr - $23.29/hrICONMA is a healthcare company seeking an Accounts Receivable Representative: III for their Phoenix, AZ location. The role involves managing billing and collections, reconciling accounts, and ensuring effective communication with customers and internal teams.
Staffing & Recruiting
Responsibilities
General accounting knowledge – Understanding of accounting principles, debits/credits, and the AR process
Billing & collections experience – Hands-on experience generating invoices, applying payments, and managing past-due accounts
ERP/software proficiency – Familiarity with platforms like Waystar, Instamed, Availity, WellSky (our current billing system), or other EHR/EMR systems and comfort with Teams, Outlook, and Excel (pivot tables, VLOOKUPs)
Payment identification – Ability to reconcile accounts and research unapplied or misapplied payments
Knowledge of aging reports – Experience working/monitoring AR aging and identifying collection priorities and denial or problematic trends
Experience with Home Health billing is a plus
Analytical & Problem-Solving Skills
Ability to identify discrepancies between invoices and payments
Strong reconciliation skills to resolve mismatched balances (for example, discrepancies in contractually agreed rates vs. true payments/contractuals)
Comfort investigating chargebacks, short-pays, and customer disputes
Communication & Relationship Management
Professional communication – Skilled in written and verbal communication with customers/patients, operations, and internal teams
Negotiation skills – Ability to tactfully collect overdue payments without damaging provider/payer relationships
Customer service orientation – Balances firmness in collections with maintaining positive relationships
Qualification
Required
General accounting knowledge – Understanding of accounting principles, debits/credits, and the AR process
Billing & collections experience – Hands-on experience generating invoices, applying payments, and managing past-due accounts
ERP/software proficiency – Familiarity with platforms like Waystar, Instamed, Availity, WellSky (our current billing system), or other EHR/EMR systems and comfort with Teams, Outlook, and Excel (pivot tables, VLOOKUPs)
Payment identification – Ability to reconcile accounts and research unapplied or misapplied payments
Knowledge of aging reports – Experience working/monitoring AR aging and identifying collection priorities and denial or problematic trends
Analytical & Problem-Solving Skills
Ability to identify discrepancies between invoices and payments
Strong reconciliation skills to resolve mismatched balances (for example, discrepancies in contractually agreed rates vs. true payments/contractuals)
Comfort investigating chargebacks, short-pays, and customer disputes
Communication & Relationship Management
Professional communication – Skilled in written and verbal communication with customers/patients, operations, and internal teams
Negotiation skills – Ability to tactfully collect overdue payments without damaging provider/payer relationships
Customer service orientation – Balances firmness in collections with maintaining positive relationships
Preferred
Experience with Home Health billing is a plus
Benefits
Health Benefits
Referral Program
Company
ICONMA
ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Claudine George
Founder and CEO of ICONMA, LLC
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