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MidFirst Bank · 2 days ago

Treasury Management Support Specialist

Oklahoma City, Oklahoma, United States

Full-time

Onsite

Entry Level

1+ years exp

MidFirst Bank is a financial institution that offers a variety of banking services. They are seeking a Treasury Management Support Specialist to provide expert client support for bank products and services while maintaining a strong customer service orientation and problem-solving skills.

BankingVenture Capital

Responsibilities

Deliver expert client support for bank products and services

Strong customer service orientation and problem-solving skills

Enjoy customer interaction and demonstrate empathy while maintaining controls

Comfortable assisting clients with technical issues, including troubleshooting computer settings and software installations

Use standard computer software (MS Outlook, MS Excel) and quickly learn job-specific and web-based applications

Work in a deadline-driven environment within specific service level agreements

Cross-train on department tasks and suggest process improvements

Keep abreast of industry trends, regulations, and operational compliance to support career growth

Operate in a team environment with rotating responsibilities

Qualification

Banking experienceCustomer service orientationProblem-solving skillsVerbal communicationWritten communicationTechnical troubleshootingMS OutlookMS Excel