Planned Companies · 1 day ago
Full Time Package Handler/Concierge | Falls Church, VA
Planned Companies is seeking a Package Handler to manage the receipt, storage, and delivery of packages for a high-end residential condominium community. The role emphasizes excellent customer service and requires strong organizational skills to ensure seamless operations.
Building MaintenanceJanitorial ServiceOutsourcingReal EstateSecurity
Responsibilities
Receive and log deliveries of packages, mail, and other deliveries for residents into the property management system
Notify residents of incoming packages and facilitate the timely and accurate delivery of items
Store packages securely in designated areas, ensuring they are organized and easily accessible for retrieval
Deliver packages to residents’ units or assist them in picking up items from the storage area
Maintain the package room or storage area in a neat, organized, and secure manner
Handle special requests from residents, such as scheduling deliveries, sending out packages, or coordinating with delivery services
Assist with concierge duties as needed, including answering questions and providing information to residents
Maintain records and logs of all transactions related to deliveries and report any discrepancies or issues to the management team
Coordinate with building staff and external delivery services to manage bulk deliveries or large items
Follow security procedures to ensure that all packages are handled and delivered safely
Support the concierge team in creating a welcoming and service-focused environment for residents
Qualification
Required
High school diploma or equivalent required
Strong organizational and time management skills
Ability to lift and move packages up to 50 lbs
Familiarity with package tracking systems and basic computer skills
Excellent communication and interpersonal skills
Attention to detail and the ability to work independently
Positive, service-oriented attitude with a commitment to resident satisfaction
Preferred
Prior experience in a package handling, concierge, or customer service role is preferred
Benefits
Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.
Company
Planned Companies
Planned Companies is an integrated outsourcing services company providing real estate facility services to commercial and residentials.