Instawork · 5 days ago
Business Operations Analyst (AI & Automation)
San Francisco, California, United States
Full-time
Onsite
Entry, Mid Level
$90K/yr - $130K/yr
1+ years expInstawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. The Business Operations Analyst will deploy AI systems and automation to transform Go-to-Market teams, analyze data for insights, and manage cross-functional projects.
Human ResourcesInformation TechnologyMarketplaceRecruitingSaaS
Responsibilities
Build agentic workflows that autonomously handle lead enrichment, routing, qualification, and follow-up
Deploy AI tools (Claude, GPT, custom agents) to eliminate repetitive GTM tasks
Prototype solutions quickly—ship v1, iterate based on feedback
Continuously identify and automate manual processes across Sales, Marketing, and Ops
Write SQL queries and build dashboards to track GTM performance
Analyze sales, marketing, and ops data to surface actionable insights
Create self-serve reporting for Sales and Account Management teams
Own implementation of new tools and processes from scoping to rollout
Coordinate across Sales, Marketing, Finance, and Ops stakeholders
Document workflows and train teams on new systems
Partner with Sales and Account Management to understand what's blocking revenue
Scope ambiguous problems—determine what to automate, what to eliminate, what needs human judgment
Make recommendations on process changes with clear business impact estimates
Qualification
Required
BS in Computer Science, Engineering, Math, or similar quantitative field
1-3 years in analytics, operations, consulting, or tech startup environment
Demonstrated AI/automation projects—show us agents you've built (personal, academic, or professional)
SQL proficiency; comfort with Excel/Sheets for complex analysis
Python fundamentals (scripting, API calls, data manipulation)
Strong written and verbal communication—can translate technical work for non-technical audiences
Bias for action: you'd rather ship something imperfect than wait for perfect
Comfort with ambiguity: can take a vague problem ('figure out why X isn't working') and structure an approach
Coachable: you want feedback, seek mentorship, and iterate fast on how you work
Preferred
Experience building agentic systems (n8n, cursor, replit, Claude tools, custom pipelines)
Familiarity with BI tools (Tableau, Mode, Looker)
Experience with CRM/sales tools (Salesforce, HubSpot)
Marketplace or B2B SaaS background
Benefits
Medical, dental, and vision plans with coverage beginning on the date of hire
Flexible paid time off
At least 8 paid company holidays annually
Phone stipend
Commuter stipend
Supplemental pay on qualified leaves
Employee health savings accounts (HSA) contribution
Flexible spending plans
401K plan
Perkspot - discount program through Lumity
Company
Instawork
Instawork is an on-demand staffing app for gig workers and hospitality businesses.
501-1000 employees
H1B Sponsorship
Instawork has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (7)
2023 (4)
2022 (3)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$148MKey Investors
TCVCraft VenturesBenchmark
2023-05-18Series D· $60M
2022-02-01Series Unknown
2021-07-08Series C· $60M
Leadership Team
Sumir Meghani
CEO & Co-Founder
Adam Herbert
Vice President, Partnerships
Recent News
Soma Capital
2026-01-08
Greylock
2025-12-05
Greylock Perspectives
2025-12-05
Company data provided by crunchbase