Microsoft · 1 day ago
Director Cloud Solution Architect - Azure
United States
Full-time
Remote
Director/Executive
$131K/yr - $252K/yr
8+ years expMicrosoft is a global leader in technology and innovation, and they are seeking a Director Cloud Solution Architect - Azure to lead a team of Cloud Solution Architects. This role involves setting strategy, coaching, and ensuring customers achieve maximum value from Azure and the entire Microsoft ecosystem.
Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Build and lead a team of driven and highly skilled CSAs who actively listen and empathize with customers to anticipate their needs, advocate for them within Microsoft, and measure success by customer satisfaction and operational excellence
Act as a technical leader to drive vision for the team and customers, pilot new models and data usage, scale successful practices and design patterns across the organization, and mentor others to grow their technical capabilities
Employ a reliability-first mindset, focused on proactively testing features, simulating failures, integrating chaos engineering, observability, and similar driving perpetual innovation
Build and strengthen bridges across Microsoft working seamlessly across teams and cultures, partnering closely with Microsoft Engineering, to communicate complex concepts in clear, actionable terms, fostering an inclusive environment that values diverse perspectives, establishing trusted technical relationships both with customer senior decision-makers (CTOs, product owners) as well as Microsoft stakeholders
Define account strategies for target customer portfolios, focused on enterprise scale customers anticipating or going through hyper-growth, aligning business priorities with Customer Success Organization, Sales, and Engineering KPIs
Maintain a culture of curiosity, diving beyond typical root-cause analysis to understand decision making and history of circumstances to drive continuous improvement; correlate customer requests or platform events to actionable recommendations with clear accountability by the customer and/or Microsoft
Measure success via resiliency targets, adoption metrics, escalation prevention, customer satisfaction, impact avoidance, business outcomes and operational excellence (reliability, security, performance, capacity), highlighting outcome-based results that positively differentiate the value of the team
Oversee staffing and resource planning, ensuring the right technical talent is hired to meet evolving customer needs
Manage operational targets and budget adherence
Guide professional development and readiness across the team, fostering continuous learning and growth
Promote an inclusive, collaborative work environment and communicate clear vision and priorities
Ensure compliance with governance standards and support contract renewals
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Preferred
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external)
6+ years experience leading technical projects, teams, or functions
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications) AND PMP or SRE certification
5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Deep technical acumen: level-400 expertise in one Azure domain; broad familiarity with others
Knowledge of AI services and Microsoft ecosystem (Security, M365, Dynamics)
Proven ability to manage complex, highly available services and triage customer escalations
Exceptional communication and relationship-building skills
Software development and AI expertise
Experience in DevOps, CI/CD
Experience launching products or support offers
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
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