PENNYMAC · 2 weeks ago
Observability Engineer
Westlake Village, CA
Full-time
Onsite
Senior Level
$95K/yr - $155K/yr
7+ years expPennymac is a specialty financial services firm focused on the U.S. mortgage market. They are seeking an experienced Observability Engineer to design, implement, and maintain their observability platform, ensuring systems are reliable and performant while promoting data-driven decision-making across teams.
BankingFinanceFinancial ServicesLendingMortgage
Responsibilities
Design & Implement Observability Solutions: Architect, build, and scale comprehensive monitoring solutions using the New Relic platform, including APM, Infrastructure, Logs, Synthetics, and custom instrumentation (NRQL)
Automate with IaC: Develop, manage, and maintain observability configurations—including alerts, dashboards, and synthetic checks—using Infrastructure as Code (IaC) tools such as Terraform/OpenTofu
Develop Dashboards & Alerts: Create and refine insightful dashboards and actionable alerting policies in New Relic to provide real-time visibility into infrastructure and application health
Promote Best Practices: Act as a subject matter expert on observability, guiding teams on best practices for logging, metrics, and tracing to improve system reliability and reduce mean time to resolution (MTTR)
Troubleshoot & Optimize: Analyze performance data and telemetry to identify bottlenecks, troubleshoot production issues, and drive performance optimization efforts across the stack
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
7+ years of experience in a Cloud Engineering role (Observability, DevOps, SRE, etc)
3+ years of hands-on experience with the New Relic platform, including deep knowledge of Dashboards, NRQL, APM and setting up effective alerting
3+ years of experience managing infrastructure and configurations with IaC tools like Terraform/OpenTofu, AWS CDK, CloudFormation, Chef or Ansible
Proficiency in a scripting language such as Python, Go, or Bash for automation and tooling
Strong understanding of cloud architecture, networking principles, Windows/Linux Server administration, microservices in a SaaS context, containerization (Docker, Kubernetes), and CI/CD principles
Deep understanding of security best practices and their implementation in cloud infrastructure and CI/CD pipelines
Excellent problem-solving and troubleshooting skills
Strong communication and collaboration skills
Preferred
3+ years of experience managing infrastructure and configurations with IaC tools like Terraform/OpenTofu
Extensive hands-on experience working with major cloud providers such as AWS
Experience working in complexly regulated environments
Benefits
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
Company
PENNYMAC
Pennymac is a home loan lending company that offers financial services.
1001-5000 employees
H1B Sponsorship
PENNYMAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (42)
2023 (33)
2022 (44)
2021 (65)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$2.33B2025-12-11Post Ipo Debt· $75M
2025-08-07Post Ipo Debt· $650M
2024-05-20Post Ipo Debt· $850M
Leadership Team
Stanford L. Kurland
Founder, Chairman, and Chief Executive Officer
Amar Nadig
Senior Vice President of Enterprise Data
Recent News
MarketScreener
2025-12-20
2025-12-16
2025-11-06
Company data provided by crunchbase