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Concord · 1 day ago

Salesforce Solutions Architect - Revenue Cloud

United States

Full-time

Remote

Senior Level, Lead/Staff

$150K/yr - $170K/yr

8+ years exp

Concord is an execution company focused on enhancing customer experiences and optimizing operations through technology and data integration. They are seeking a Salesforce Solutions Architect with expertise in Salesforce Revenue Cloud to lead solution design and implementation for complex Salesforce initiatives, acting as a trusted consultant to stakeholders.

Software

Work & Life Balance

No H1B

Responsibilities

Lead the architecture, design, and hands-on implementation of Salesforce solutions with a strong emphasis on Revenue Cloud (primary focus)

Act as a consultative partner to stakeholders, translating business needs into scalable Salesforce solutions

Support and troubleshoot existing Salesforce implementations, including reverse engineering and documenting current processes and configurations

Provide architectural guidance across Sales Cloud and Service Cloud, with exposure to Service Cloud Voice / Amazon Connect

Collaborate closely with Business Analysts, Product Owners, and delivery teams to define and refine requirements, user stories, and technical designs

Ensure solutions align with Salesforce best practices, security standards, and long-term platform strategy

Contribute to DevOps and release management processes, including CI/CD pipelines where applicable

Mentor and guide team members on Salesforce architecture, design patterns, and platform capabilities

Qualification

Salesforce Revenue CloudSales CloudService CloudSalesforce certificationsDevOps experienceAgile environmentsJIRAConsulting skillsCommunication skills

Required

8–10 years of hands-on Salesforce platform experience, including both declarative configuration and custom development

Strong, proven experience with Salesforce Revenue Cloud (CPQ, Billing, or related capabilities)

Solid experience with Sales Cloud or Service Cloud implementations

Salesforce certifications, including: Sales Cloud Consultant, Service Cloud Consultant, Revenue Cloud–related certifications

Excellent consulting and communication skills, with the ability to engage confidently with technical and non-technical stakeholders

Experience writing clear, consumable requirements and user stories, and working within Agile environments

Familiarity with JIRA, Copado, or similar tools for backlog management and deployment

Prior experience in the IT & Digital Consulting and Solutions industry

Preferred

Exposure to or working knowledge of Service Cloud Voice and Amazon Connect (primarily for troubleshooting and understanding existing implementations) is highly desired

Experience with Agentforce and Data Cloud / Data 360 is a plus

Hands-on DevOps experience within the Salesforce ecosystem (CI/CD, release management, version control) is a plus

Benefits

Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.

Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.

Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.

Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.

Life and AD&D Insurance: Employer-provided coverage of with options for additional voluntary coverage.

Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.

401(k) Retirement Savings: 1% employer match.

Career Growth Opportunities: Pathways for advancement and skill development.

Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

PTO & Holidays (only W-2 Salary): Paid time off for vacation, sick days, and personal time. We offer 8 company-paid holidays, plus 1 floating holiday.

Company

Concord

Concord is a technology consultancy building connected customer experiences backed by powerful AI & analytics and underpinned by secure IT foundations.

Founded in 1999

Hopkins, Minnesota, USA

1001-5000 employees