Network/Operations - Help Desk Support - Sr Help Desk Support - Sr jobs in United States
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Alpha Consulting Corp. ยท 1 day ago

Network/Operations - Help Desk Support - Sr Help Desk Support - Sr

Alpha Consulting Corp. is a company focused on providing consulting services, and they are seeking a Senior Help Desk Support professional. The role involves supporting enterprise change management and operations, requiring strong organizational and process-driven skills.

ConsultingPharmaceuticalStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Supporting the entire enterprise
Sending communications across the enterprise
Supporting platform and engineering teams during releases
Coordinating issue resolution when there are impacts
Working extensively in Google Sheets
Using basic SQL for filtering and data accuracy checks

Qualification

Technical supportGoogle SheetsServiceNowBasic SQLProcess understanding

Required

Strong technical support background
Understanding of processes
Experience using Google Sheets, ServiceNow, and basic SQL for filtering, reporting, and enterprise-level change management

Company

Alpha Consulting Corp.

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Alpha Consulting Corp. has been exceeding expectations in the IT, pharmaceutical, and clinical staffing business since 1994.

H1B Sponsorship

Alpha Consulting Corp. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (3)
2021 (4)
2020 (6)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase