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Blue Sky Hospitality Solutions · 1 day ago

Human Resources Manager-Warwick Hotel Rittenhouse Square, Philadelphia, PA

Philadelphia, PA

Full-time

Onsite

Mid, Senior Level

$60K/yr - $65K/yr

5+ years exp

Blue Sky Hospitality Solutions is seeking a Human Resources Manager for the Warwick Hotel Rittenhouse Square. The HR Manager will oversee daily operations of the HR office, focusing on recruiting, employee relations, benefits, and workforce planning.

HospitalityHotelService Industry

Responsibilities

Ensure company HR operational policies and processes are followed and continuously improved

Assist in sourcing and recruiting staff, performance management, staff discipline, and HR administration

Coordinate employee work permits and visas

Coordinate and/or conduct departmental training and new hire hotel orientation programs

Implement corporate policies on compensation, incentives, bonuses, and benefits

Assess employee morale through absenteeism, turnover, lateness, and resignations

Coordinate and oversee staff accommodation, facilities, and transport

Ensure cleanliness and comfort of staff accommodation, canteens, and restrooms

Oversee employee wellness and safety programs

Conduct needs analysis, develop, implement, and monitor training programs and materials

Encourage good standards of employee conduct and behavior, and handle disciplinary procedures

Ensure annual employee appraisals are conducted, and follow up on development needs

Assist in communication of key messages to staff

Assist in recruitment and hiring for all employees

Remain calm and courteous in demanding situations

Assist department heads in developing HR policies and procedures for their departments

Ensure all procedures related to promotion, transfers, and resignations are within company policy and legal boundaries

Assist in management training on leadership and HR topics

Oversee preparation of reports required by government agencies

Manage Workers' Compensation programs, ensuring timely claims and reports

Support operational efforts through proper staffing and training of associates

Assist in planning, coordinating, and executing employee activities and events, such as monthly staff meetings, food festivals, annual picnics, holiday parties, wellness fairs, and community service events

Issue certificates for staff training and experience

Assist in administration of the hotel’s social and staff benefit programs (e.g., Employee of the Month, Leader of the Month, and other staff incentives)

Provide guidance to leadership on employee morale, relations, coaching, counseling, and discipline

Promote employee communication to encourage feedback

Maintain positive relationships with staff representatives and monitor employee grievances

Handle all back-office and administrative tasks of the department

Oversee the recruiting process, including position management, advertising, and community agency partnerships

Maintain confidential staff records, documents, pay scales, and other important databases

Qualification

HR management experienceUnion experienceHR certificationsHRIS proficiencyMicrosoft Office skillsApplicant Tracking systemsBachelor’sMaster’s Degree

Required

At least 5 years of HR management experience, preferably in the hospitality industry

Union experience required

Education: A four-year college degree in Human Resources, or a Bachelor's or Master's Degree

Proficiency in HR and Payroll Management Systems (HRIS) and excellent skills in Microsoft Office, HRIS systems, Applicant Tracking systems, and online recruiting resources