Call Center Representative -Direct Connect jobs in United States
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West Bend Insurance Company · 4 days ago

Call Center Representative -Direct Connect

positionUS-WI-West Bend
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$19.67/hr - $22/hr

West Bend Insurance Company is recognized as a Top Workplace and values its associates as its greatest asset. In this role, you will handle calls from agents, assist with policy changes, and provide clear support while processing tasks to meet service level goals.

Financial Services
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

In this vital role, you’ll be the first point of contact for agents, providing friendly, clear, and jargon-free support
Your day-to-day will include assisting with policy change requests, routing calls to the appropriate departments, and entering new first report of claims
You'll also help us stay on track by processing tasks in our work queue and lending a hand on special projects when needed

Qualification

Customer serviceCall handlingPolicy change processingClear communicationTeam collaboration

Required

High school diploma or equivalent

Preferred

Some college preferred

Benefits

Medical & Prescription Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Short and Long Term Disability
Flexible Spending Accounts
Life and Accidental Death & Disability
Accident and Critical Illness Insurance
Employee Assistance Program
401(k) Plan with Company Match
Pet Insurance
Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
Bonus eligible based on performance

Company

West Bend Insurance Company

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For more than 130 years, West Bend has been a trusted provider of insurance products, serving the diverse needs of business, home, and automobile owners.
dateFounded in 1894
location
West Bend, Wisconsin, USA
people-size1001-5000 employees
web-link
http://www.thesilverlining.com/

H1B Sponsorship

West Bend Insurance Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (5)
2022 (4)
2020 (4)

Funding

Current Stage
Late Stage

Leadership Team

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Dave Ertmer
Sr. Vice President & Chief Operating Officer
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Company data provided by crunchbase