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Spelman College · 1 day ago

Associate Director, Admissions Systems & Operations

Atlanta Metro

Full-time

Hybrid

Lead/Staff, Director/Executive

5+ years exp

Spelman College is seeking an Associate Director for Admissions Systems & Operations to provide leadership and technical expertise in admissions operations. This role involves overseeing operational standards, data reporting, and technology needs for the admissions process, while collaborating with various stakeholders to enhance efficiency and ensure compliance with institutional policies.

Higher Education

H1B Sponsor Likely

Responsibilities

Oversee all admissions operations processes, including application processing, credential management, and data integrity

Establish priorities for the operations team; hire, train, and supervise staff (including temporary personnel) to ensure timely and accurate workflow

Maintain and ensure timely execution of the operations calendar

Maintain confidentiality and compliance with institutional policies and federal regulations (including SEVIS for international students)

Manage record-keeping for current and archived applications, ensuring efficient electronic file dissemination and secure storage

Serve as functional lead for Banner and Slate systems; manage system functionality and ensure accurate data transfer across SIS interfaces

Conduct regular system audits to maintain data integrity; collaborate on common data definitions for university-wide data files

Evaluate and recommend new technologies to improve operational efficiency; maintain documentation of processes and develop SOPs

Support staff training on Banner, Slate, and related systems

Generate and analyze admissions reports to support enrollment goals; provide statistical evaluations and insights for strategic planning

Secure and load data into Banner and Slate, including test scores and prospect name purchases (e.g., NRCCUA, SAT, ACT)

Coordinate with Institutional Research and Enrollment Management teams to ensure timely and accurate reporting for internal and external stakeholders

Ensure exemplary customer service to prospective students, families, and campus partners

Oversee all correspondence related to the application process, including status updates, decision letters, and electronic communications

Manage inventory and flow of admissions mailings; supervise incoming and outgoing communications

Develop and maintain written documentation of all operations processes; implement strategies for a paperless environment using document imaging systems

Monitor and manage overtime budgets; use technology to optimize efficiency and cost-effectiveness

Directly supervises all regular data processing and filing staff, temporary data processors, and coordinates the work assignments for work study students

Carries out supervisory responsibilities in accordance with the College’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing and resolving complaints

Qualification

SQLBannerSlateData managementProject managementCustomer serviceTechnical proficiencyCommunicationTime management

Required

Bachelor's degree from an accredited four-year college or university required

Minimum five years of experience in systems operations and data processing, including some supervisory experience

Strong customer service orientation

Excellent communication skills

Effective time management skills

Professional demeanor with the ability to interact diplomatically and tactfully with internal and external stakeholders

Proven technical and problem-solving skills

Ability to thrive in a fast-paced environment while managing multiple priorities

Strong project management skills to plan, prioritize, and execute complex admissions operations and technology initiatives within established timelines and budgets

Ability to work independently, exercise sound judgment, plan, prioritize, and organize a diversified workload with attention to detail

Comfortable working nontraditional hours when necessary

Ability to collaborate with a diverse community, including faculty, staff, technical experts, vendors, students, parents, and high school personnel

Moderate to advanced experience with SQL and reporting tools such as Tableaus, PowerBI, Argos or similar

Proficient experience with Axiom, or similar data bridge software is preferred

Ability to generate reports, spreadsheets, graphs, and presentations using tools such as Excel, PowerPoint, Canva and other emerging technologies

Strong database management experience, including familiarity with ERP/SIS systems (e.g., Banner) and CRM platforms (e.g., Slate) preferred

Excellent oral communication skills for one-on-one and group interactions with students, parents, and colleagues

Strong written communication skills, including the ability to draft business correspondence, procedure manuals, memos, and emails

Ability to read, analyze, and interpret technical documents, policies, and procedural manuals

Exceptional proofreading skills and attention to detail

Company

Spelman College

Spelman College, a historically Black college and a global leader in the education of women of African descent, is dedicated to academic excellence in the liberal arts and sciences and the intellectual, creative, ethical, and leadership development of its students.

Founded in 1881

Atlanta, Ga, US

501-1000 employees

http://www.spelman.edu

H1B Sponsorship

Spelman College has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (5)

2023 (1)

2022 (6)

2021 (7)

2020 (4)