Customer Representative (Financial Services) jobs in United States
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Kelly · 1 day ago

Customer Representative (Financial Services)

positionMarysville, OH
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$18/hr - $22/hr

Kelly Services is dedicated to providing outstanding financial services to its members, and they are seeking enthusiastic Member Services Representatives to join their team. The role involves answering inbound calls, processing member service requests, and assisting with Digital Banking Services in a fast-paced call center environment.

OutsourcingProfessional Services
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H1B Sponsor Likelynote

Responsibilities

Answer inbound calls from members, providing prompt and courteous assistance
Efficiently navigate multiple systems while adhering to internal policies, procedures, and regulatory guidelines
Process a wide variety of member service requests, including transactions, basic account maintenance, and card-related activities
Complete loan applications for members accurately and efficiently
Assist members with Digital Banking Services troubleshooting and support
Demonstrate full knowledge of products and services, offering appropriate solutions to members to retain and build financial relationships
Communicate effectively with members using both verbal and written skills
Promote a positive member experience with every interaction

Qualification

Customer service experienceMultitasking skillsComputer navigation skillsProblem-solving skillsVerbal communicationWritten communicationTeam-orientedReliability

Required

Strong multitasking and computer navigation skills
Excellent verbal and written communication
Ability to learn and retain information about financial products and digital tools
Demonstrated problem-solving and troubleshooting skills
Flexible, team-oriented, and reliable

Preferred

Prior experience in a customer service or call center environment

Benefits

Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan

Company

Kelly

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Glassdoor3.4
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We’ve been helping organizations find the people they need longer than any other company in the world.
dateFounded in 1946
location
Troy, Michigan, USA
people-size10001+ employees
web-link
https://www.kellyservices.com

H1B Sponsorship

Kelly has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Chris Layden
Chief Executive Officer
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N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer

Recent News

EIN Presswire
Recruitment Process Outsourcing Market Projected to Reach $14.58 Billion with 15.5% CAGR by 2029
2025-11-26
Kelly Services, Inc.
Kelly Reports Third-Quarter 2025 Earnings
2025-11-08
thefly.com
Kelly Services reports Q3 adjusted EPS 18c, consensus 41c
2025-11-08
Company data provided by crunchbase