SAS Retail Services · 3 days ago
Program Manager Field
SAS Retail Services is one of North America’s leading sales and marketing agencies specializing in outsourced sales and marketing services. The Program Manager Field serves as a liaison between the Director and the operations team, overseeing daily program execution and ensuring adherence to operational standards while delivering high-quality results.
ConsumerE-Commerce PlatformsRetail
Responsibilities
Oversees daily program execution, including scheduling, payroll, staff communication, and performance monitoring
Loads cycle plans into the SAS Technology Platform, pulls daily and weekly reports, and ensures proper execution of retailer programs
Identifies and addresses execution performance issues, ensuring adherence to retailer requirements and operational standards
Aligns reset workload with labor resources, consults with retailers and brokers, and attends client meetings to support program success
Accountable for maintaining and reporting on the progress of fair share billing, labor budgets, and program costs to maintain financial efficiency
Provides reports to retailers, executives, and supervisory staff, offering insights into store completions, issues, and opportunities
Works with clients and space and assortment teams to resolve issues
Qualification
Required
Bachelor's Degree or equivalent experience
5+ years of prior broker, Retail, Retailer Service or Merchandising experience
Excellent Written & Verbal Communication Skills
Decision Making Skills
Strong Prioritizing Skills
Ability to Develop Strategic Plans to Grow Business
Team Building Skills
Research & Analysing Skills
Good Interpersonal Skills