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SuperCare Health (USA) · 1 day ago

Regional Human Resources Manager

Sacramento, CA

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $114K/yr

3+ years exp

SuperCare Health is the leading post-acute, in-home respiratory care provider in the Western U.S. They are seeking a Regional Human Resources Manager to provide leadership and guidance in HR strategies and policies, focusing on employee relations and culture within the North Region. The role involves collaborating with regional leadership, managing employee relations issues, and supporting talent acquisition and performance management initiatives.

Health CareHome Health CareMedical Device

Growth Opportunities

Responsibilities

Collaborate with the Region’s Directors to develop and implement HR strategies aligned with organizational objectives of the People department and the business

Serve as a trusted advisor to all the Region’s leadership on succession planning, performance expectations, accountability, and culture initiatives, remaining attune & agile to the needs of their markets and adapting to service their client groups

Provide guidance and support to Managers and Directors of the Region on HR-related matters, including, but not limited to: succession planning, performance management, recruitment, training, and culture

Act as a point of contact for employee relations issues and work to resolve conflicts in a fair and consistent manner

Conduct investigations and provide recommendations for disciplinary actions when necessary

Actively promote and contribute to a positive organizational culture that embraces diversity, equity, and inclusion

Organize and participate in cultural events and initiatives to strengthen teamwork, communication, and employee well-being

Use regular site visits as an opportunity to assess and reinforce the cultural fabric of each location within the region

Partner with hiring managers to identify staffing needs and facilitate the recruitment process, alongside the Talent Recruitment Team

Build & establish relationships with schools and community organizations for recruitment initiatives and to maintain an ongoing pipeline of viable candidates

Oversee the onboarding process to ensure a seamless and positive experience for new hires as they transition from Orientation to role-specific Training programs with their designated Onboarding Buddy/Subject Matter Expert (SME)

Work with managers to develop and maintain a high-performing team by taking proactive steps to identify gaps in training and accountability, and addressing as needed through progressive corrective action and Performance Improvement Plans (PIPs)

Provide coaching and guidance on performance improvement plans, including reviewing, advising, and editing, as needed, to issue a clear, concise, and compliant action plan to move forward

Help identify training needs within the region and coordinate relevant training programs with designated SMEs

Help facilitate ongoing training in partnership with the SMEs, in addition to hosting development workshops for leadership

Support the implementation of professional development initiatives

Ensure consistent application of company policies and procedures across the region

Stay abreast of changes in employment laws and regulations to ensure compliance

Conduct regular site visits to branches and offices within the region to build relationships with employees and management, where possible, coordinating with leadership for joint visits to promote alignment amongst leadership

Use site visits as an opportunity to assess the work environment, address concerns, and promote a positive company culture centered around continuous feedback and development

Facilitate effective communication between corporate HR and regional teams

Collaborate with other HR professionals to share best practices and drive consistency across the organization

Maintain accurate HR records and ensure data integrity

Generate regular reports on HR metrics and trends within the region

Support all levels of leadership with Overtime control and meal compliance, where applicable, to facilitate mindful payroll practices and a better work-life balance

Qualification

HR strategy developmentEmployee relationsTalent acquisitionPerformance managementTrainingDevelopmentEmployment lawsInfluenceHealthcare experienceCommunicationInterpersonal skillsProblem-solving skills

Required

A bachelor's degree in Human Resources, Business Administration, or a related field OR equivalent work experience in Human Resources supporting a primarily non-exempt employee population

The ability to impact and influence without authority

A desire to be ‘in the mix' of activity with the team, taking steps to understand the business and how to best support it through People

3+ years of HR experience, with a focus on employee relations and field HR support

Knowledge of federal and state employment laws

Excellent communication, interpersonal, and problem-solving skills

Ability to travel within the designated region as required

Preferred

Healthcare experience, preferred

Benefits

Medical

Dental

Vision

Flexible Savings Account

401K

Voluntary Life Insurance

Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.

Paid Training

Paid Time Off

Sick Time

Remote Work Opportunity

Growth Opportunities

Employee Referral Reward Program

Employee Discount Program

Company

SuperCare Health (USA)

SuperCare Health (www.supercarehealth.com) is a chronic care management company specializing in respiratory diseases and providing high-touch, high-tech in-home patient management solutions.

Founded in 1974

Downey, California, USA

201-500 employees