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bioMérieux · 1 day ago

Field Application Specialist I - Los Angeles South

United States

Full-time

Onsite

Entry Level

$78K/yr - $112K/yr

2+ years exp

bioMérieux is a global leader in in vitro diagnostics, and they are seeking a Field Application Specialist I to provide consultative training and technical support for their diagnostic product lines. The role involves maintaining customer relationships, ensuring regulatory compliance, and supporting the implementation of new instrumentation.

Biotechnology

Comp. & Benefits

Responsibilities

Coordinate and provide technical training, consultation, and ongoing support of bioMérieux’s diagnostic product lines within the U.S. customer base

Develop, cultivate, and maintain strong professional relationships with all customers

Answer internal and external customer inquiries and ensure regulatory compliance through timely and accurate documentation in bioMérieux’s CRM system; consulting as appropriate with Sales Partners, Application Specialists, Field/System Engineers, IT Resources, Management teams, and Local/Global Support Teams

Provide consistent follow up to ensure customer satisfaction and meet minimum key performance indicators

Responsible for efficient territory management within operating expense budget

Support bioMérieux revenue initiatives

Perform all work in compliance with company quality procedures and standards

Performs other duties as assigned

Qualification

Clinical laboratory experienceTechnical trainingTroubleshootingLIS experienceCLIA regulationsCommunication skillsDigital literacyCritical thinkingTime managementAdaptabilityEmotional intelligenceTeam collaborationProblem-solvingWritten communicationFlexibility