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Scheels · 3 days ago

Asset Protection Specialist - Part Time

The Colony, Texas, United States

Full-time, Part-time

Onsite

Entry Level

$17/hr - $17/hr

2+ years exp

Scheels is a leader in the sporting goods industry, driven to create the best experience for customers. The Asset Protection Specialist is responsible for maintaining a safe environment, preventing theft, and assisting customers while ensuring compliance with company policies.

E-CommerceFitnessRetailSporting GoodsSports

Responsibilities

Communicate with leadership regarding encounters and investigations

Maintain a professional relationship with local authorities and law enforcement agencies

Collaborate with law enforcement and other local retailers to identify organized retail crime threats

Assist leadership with cash handling and transfers

Observe customers and associates for potential acts of theft or fraud

Taking appropriate action to prevent theft, apprehending individuals engaged in theft activity when prevention is not effective

Conducting surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines

Monitor video via CCTV and conduct on-site interviews

Maintaining all apprehension and investigation records according to company standards

Developing and maintaining knowledge and use of CCTV surveillance equipment

Assisting in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor

Maintain a high visible deterrent to crime and positively influence the security incident rate as well as assist with inventory controls

Help mitigate security risks to provide a safer environment for employees and customers

Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores

Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts

Examine and properly tag property being brought into the stores including personal property, equipment for service, and firearms

Watch facilities and parking areas on foot. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations

Make regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facility

Complete monthly reports on safe or non-safe practices found on the sales floor or backstocks

Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas

React as necessary and assist in handling any situations – shoplifting, medical emergencies, and inclement weather

Ability to work assigned schedules which may include varied hours, evenings, weekends, and holidays

Qualification

Loss preventionCPR certificationOC foam deploymentCommunication skillsOrganizational skillsCustomer serviceBasic math skillsTeam mentalityAdaptability

Required

High School Diploma/GED

Proven track record of strong communication and organization skills

Ability to work assigned schedules which may include varied hours, evenings, weekends, and holidays

Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person including eye contact, a smile, and a genuine 'Thank you'

Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency

Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

Show respect and appreciation for others and Scheels

Arrive to work and meetings 10 minutes early

Genuine interest and action in helping others before yourself, regardless of recognition or reward

Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback

Ability to adapt to a changing work environment

Ability to apply concepts of basic math, grammar, punctuation, and spelling

Meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners

Demonstrate pride and ownership of their work while meeting expected deadlines

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects