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Equus Workforce Solutions · 5 months ago

Social Service Coordinator / Career Advisor (800017)

Pittsburgh, PA

Full-time

Onsite

New Grad, Entry Level

$23.08/hr - $23.08/hr

Equus Workforce Solutions is a leading provider of workforce development services in North America, and they are seeking a Social Service Coordinator / Career Advisor. This role involves assisting individuals in accessing employment and supportive services, providing navigation support across workforce development systems, and ensuring culturally responsive service delivery.

Career PlanningChild CareConsultingEducationFamilyProfessional ServicesRecruitingStaffing Agency

Responsibilities

Serve as the first point of contact for individuals accessing employment and supportive services through the One-Stop Job Center, using a trauma-informed and client-centered approach

Provide navigation support across workforce development systems, including referrals to WIOA programs, vocational training, housing resources, and partner agencies

Act as a linkage and referral coordinator, helping clients identify barriers to employment and connecting them with appropriate wraparound supports (e.g., childcare, transportation, behavioral health services)

Maintain accurate client records in state workforce databases, ensuring case notes, service tracking, and referral documentation meet program standards

Conduct outreach and engagement with hard-to-reach populations, including those experiencing long-term unemployment, reentry challenges, or housing instability

Assemble employment readiness materials, program packets, and workshop handouts customized to individual needs

Uphold principles of equity, inclusion, and access in all client interactions, ensuring culturally responsive service delivery

Collaborate with internal staff and external partners to support holistic, strengths-based planning

Perform other administrative and support duties that contribute to the smooth operation of the center

Other duties as assigned

Qualification

Bachelor's degreeDiverse populationsMicrosoft Office proficiencyClient management systemsPrioritize tasksBuilding rapport with clientsCommunication skillsMaintaining confidentiality

Required

Bachelor's degree from an accredited college or university in education, social services, healthcare and/or communications; Bachelor of Social Work (BSW) preferred

Ability to prioritize tasks and document visits and contacts

Experience working with diverse populations including job seekers with barriers to employment (e.g., justice involvement, disability, limited English proficiency)

Skilled in maintaining confidentiality, navigating multiple systems, and building rapport with clients in a fast-paced environment

Proficient in Microsoft Office and client management systems used in workforce settings

Strong verbal and written communication skills with an emphasis on advocacy, clarity, and professionalism