IBM · 2 weeks ago
ServiceNow Application Architect
United States
Full-time
Remote
Senior Level
6+ years expIBM is a global leader in consulting, focusing on improving the hybrid cloud and AI journey for innovative companies. They are seeking a highly skilled ServiceNow Application Architect to lead the design and implementation of ServiceNow solutions, ensuring alignment with business and IT strategies.
Business DevelopmentBusiness Information SystemsCRMData ManagementFoundational AISoftware
Responsibilities
Define and design the overall architecture of ServiceNow solutions to meet business requirements
Translate business needs into scalable technical designs using ServiceNow best practices
Lead application architecture reviews and provide guidance on configuration vs. customization
Serve as the technical authority on ServiceNow integrations with external systems (REST, SOAP, MID Servers, etc.)
Collaborate with product owners, business analysts, developers, and platform administrators
Ensure ServiceNow solutions are aligned with enterprise architecture standards and governance
Maintain deep knowledge of ServiceNow platform capabilities, roadmaps, and release cycles
Guide development teams in building workflows, business rules, UI policies, and custom applications
Participate in client or stakeholder workshops to define solution scope and architecture
Ensure performance, security, and scalability of applications and integrations
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field
6+ years of experience with ServiceNow platform implementation and architecture
Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, SecOps, or CSM
ServiceNow Certified System Administrator (CSA) required
Experience designing solutions within large enterprise environments
Strong understanding of Agile and DevOps methodologies
Excellent communication and documentation skills
Preferred
ServiceNow Certified Application Developer and/or Certified Implementation Specialist
Company
IBM
IBM is an IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services.
10001+ employees
H1B Sponsorship
IBM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3032)
2024 (3301)
2023 (2160)
2022 (1809)
2021 (1157)
2020 (2669)
Funding
Current Stage
Public CompanyTotal Funding
unknown2011-01-14IPO
Leadership Team
Alain Bénichou
Chief Executive Officer, IBM Greater China Group
Alex Yang
CTO and Chief Architect
Recent News
Government Technology US
2026-01-14
Company data provided by crunchbase