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Park Community Credit Union · 1 day ago

Production Loan Assistant

Louisville, KY

Full-time

Onsite

Mid Level

3+ years exp

Park Community Credit Union is dedicated to building thriving communities and is seeking a Production Loan Assistant to support loan originators with the processing of various loan applications. This role involves collecting documentation, ensuring compliance, and maintaining communication with members throughout the loan process.

BankingCreditFinancial Services

Work & Life Balance

Responsibilities

Assist loan originators in the application process for consumer, mortgage, and commercial lending, provide accurate information on documentation required, communicate processing timelines to originator

Serve as the main point of contact for members during the loan application process; provide clear and timely communication to members regarding their application status, required documentation, and next steps; address and resolve member inquiries and concerns promptly and professionally

Verify information submitted with the application file; work directly with the loan originator and underwriting for approval; request additional documentation needed such as payoffs, titles, income verification; follow through to loan decision and closing, if applicable

Assist origination with appropriate disclosures and rate locks per policies and regulations

Perform initial and continued contact with specified companies to obtain property abstracts, surveys, title, and appraisals

Provide ongoing updates to originator and borrower regarding the status of the loan application

Proactively manage the pipeline and give status updates to the manager upon request

Follow up on originator files, including pre-approvals and pending decisions

Prepare and mail/email approvals and/or denial letters to applicants, as needed

Keep the manager updated on the status of loans in process and inform them of any issues or concerns

Offer suggestions for improvements and provide reports as scheduled or upon request

Maintain knowledge of rules, policies and procedures governing all classes of loan to ensure credit union compliance and limit risk

Perform other duties as assigned

Qualification

Loan processingDocumentation verificationPipeline managementEffective communicationOrganizational skillsCustomer serviceConflict resolutionTeamwork

Required

Three years to five years of similar or related experience

A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program

Effective communication skills

Strong organizational skills

Ten key calculator, typewriter, and keyboard skills

Company

Park Community Credit Union

Park Community is Kentucky’s largest Community Development Financial Institution (CDFI) Credit Union, a mission driven organization owned by our members that exists to empower communities, fuel dreams, and cultivate belonging.

Founded in 1965

Louisville, Kentucky, USA

201-500 employees