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Civitech · 1 day ago

RunningMate Partnerships & Programs Director

United States

Full-time

Remote

Director/Executive

$81K/yr - $125K/yr

Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building tools to increase civic participation. The RunningMate Partnerships & Programs Director will lead the go-to-market strategy and client success efforts for RunningMate, focusing on strategic partnerships and collaboration with marketing and sales teams.

CivicTechService IndustrySoftware

No H1B

U.S. Citizen Only

Responsibilities

Lead and mentor the RunningMate Client Success Support Specialist, ensuring top-tier client onboarding, training, and support

Establish and optimize scalable processes to enhance client satisfaction, retention, and engagement

Analyze client feedback and product usage data to identify areas for improvement and advocate for solutions

Meet with current clients as well as potential clients to advise on using the product for their needs

Manage partnerships within the sales pipeline, driving collaboration to expand product reach and impact

Ensure seamless transitions from partnership agreements to client onboarding and support

Track and report on partnership outcomes, maintaining alignment with organizational goals

Collaborate with marketing to develop and execute promotional campaigns, educational webinars, and product content

Provide strategic input on product messaging, positioning, and outreach efforts to maximize adoption

Work with leadership to identify new opportunities for RunningMate to meet partner needs

Serve as the primary liaison between Client Success, Marketing, and Sales to align strategies and deliverables

Communicate progress, outcomes, and insights to internal stakeholders to inform decision-making and planning

Drive transparency and efficiency across teams to address client and partner needs

Qualification

Client Success ManagementStrategic PartnershipsGo-to-Market StrategyCross-Functional CollaborationData AnalysisMentoringCommunicationProblem Solving

Required

Experience in client success management and leading teams

Strong analytical skills to assess client feedback and product usage data

Proven ability to manage partnerships and drive collaboration

Experience in developing and executing go-to-market strategies

Excellent communication skills to serve as a liaison between teams

Ability to work cross-functionally with marketing, sales, and product teams

Commitment to Civitech's values of integrity, changemaking, collaboration, and boldness

Preferred

Experience in the technology sector, particularly in civic engagement or political campaigns

Familiarity with data solutions and tools for civic participation

Experience in training and mentoring staff

Benefits

Medical, Vision, & Dental Insurance

401(k) plan

Employee Stock Options

Employer-paid Life Insurance

Short/Long Term Disability Insurance

Flexible Time Off & Paid Company Holidays

Flexible Spending Account

Parental Leave

Flexible Schedules

Professional Development Stipend

Monthly Office Upkeep Stipend

Company

Civitech

Civitech is a political technology startup devoted to applying technology-based solutions to civic problems.

Founded in 2019

Austin, Texas, USA

11-50 employees

https://civitech.io/

Funding

Current Stage

Early Stage

Total Funding

$25.82M

Key Investors

Applied Real Intelligence (A.R.I.)Higher Ground Labs

2025-04-22Series Unknown· $2.7M

2024-10-22Series Unknown

2022-01-11Series A· $10M

Leadership Team

Sarah Jackel

Chief Operating Officer

Alisa Berlin

Executive Assistant to the CEO

Recent News

springstgroup

Spring St Group Portfolio

2023-08-23

SEC

Form D

2022-12-05

Civitech

Civitech Raises Over $10 Million in Series A Funding

2022-02-03

Company data provided by crunchbase