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Placer.ai · 1 day ago

Strategic Account Manager

United States

Full-time

Remote

Mid Level

3+ years exp

Placer.ai is a leading company in location analytics, providing insights into consumer behavior and market trends. They are seeking a Strategic Account Manager to manage Marketplace partnerships, drive customer success, and onboard new partners while collaborating with various teams to enhance the value of their offerings.

AnalyticsArtificial Intelligence (AI)ConsumerGeospatialSoftware

Responsibilities

Own onboarding, support, retention, ongoing success for all Marketplace partners

Stay up to date with partner products and capabilities including new and upcoming partner product releases

Participate in partner onboarding including managing the process with Placer’s Product and R&D teams for initial data delivery and API setup

Support Placer’s Sales, Expansions, and Customer Success teams by helping to answer questions about Marketplace products, including coordinating with partners to participate in customer calls

Work with the Business Development team to ensure that legal agreements including NDAs and data evaluation agreements are submitted and signed to rapidly

Engage actively in partner discussions to position the value of the Placer Marketplace

Partner with cross functional teams to ensure customer feedback is delivered to partners and responses and data updates are shared with Placer’s Customer Success team

Qualification

Partner managementCustomer successAnalytical toolsAccount managementEntrepreneurial spiritBA/BS degreeAttention to detailOrganizational skillsPresentation skillsCross-functional teamworkFlexibilitySelf-starter