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Engine · 1 day ago

Senior Account Manager

Denver, CO

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $75K/yr

3+ years exp

Engine is transforming business travel into a personalized and rewarding experience. The Senior Account Manager will be responsible for driving spend, retention, and adoption of the platform for the Mid-Market customer base, ensuring customer success and maximizing product value.

Business TravelHospitalityHotelTravel

Responsibilities

Proactively identify new revenue opportunities by hunting within your existing account base to generate business and consistently exceed quota

Drive growth and customer success by upselling within your dedicated book of business and ensuring maximum product adoption to increase value

Demonstrate strong communication and leadership skills by excelling in research, analysis, and presentation during customer-focused Quarterly Business Reviews (QBRs)

Strategically plan and execute account growth by designing a comprehensive business plan that includes cross-selling and targeted strategies to drive adoption and engage decision-makers

Ensure smooth transitions and effective onboarding by facilitating the hand-off of key accounts from sales to account management, collaborating closely with Account Executives

Present a compelling value proposition by positioning our expertise within the unmanaged travel space to showcase our solutions effectively

Foster cross-functional collaboration to drive customer outcomes by working closely with teams such as business operations, member support, marketing, and more

Become a trusted subject matter expert by acquiring in-depth, accurate knowledge of the platform and the industry to support customers effectively

Maintain strong performance by consistently meeting or exceeding daily KPI requirements to drive results and maintain operational excellence

Qualification

Account managementSalesforceConsultative salesB2B experienceOrganizational skillsEntrepreneurial spiritBusiness acumenTech stack utilizationPositive attitudeRelationship building

Required

Minimum 3 years of account management experience in a B2B organization

Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands

Brings a positive attitude and energy to work every day

Experience with Salesforce, Outreach, Gong or similar sales technologies

Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base

Strong organizational skills with a track record of retaining and expanding existing customer base

Experience in utilizing tech stack to identify trends in customer account usage

Strong business acumen to partner with our customers to drive solutions to their business problems

Benefits

Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.

Benefits: Check out our full list at engine.com/culture.

Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed.