Madison Chemical ยท 1 day ago
Customer Service Specialist
Madison, IN
Part-time
Onsite
New Grad, Entry LevelMadison Chemical is a company focused on customer satisfaction, and they are seeking a Customer Service Specialist. This role is responsible for processing customer orders and ensuring inquiries and concerns are addressed effectively.
AgricultureFood and Beverage
Responsibilities
Receive and process customer orders, interacting with customers via telephone, email, online chat, or in person to provide support
Set up new customers
Answer incoming calls
Ensure appropriate actions are taken to resolve customer inquiries and concerns
Maintain customer accounts and record customer interactions with details of inquiries, complaints, or comments
Assist with training
Qualification
Required
High School Diploma or its equivalent
Relevant job-specific experience, determined by the company
Ability to understand verbal and written instructions/communications
Excellent communications skills; including active listening
Ability to read, understand, follow, and enforce safety procedures
Proficient computer skills (Microsoft Word and Excel) with ability to learn new software
Service-oriented and able to resolve customer grievances
Ability to operate a laminator
Ability to operate a grommet press
Ability to perform repetitive motion for long periods of time
Must pass pre-employment criminal background check
Successful candidate must submit to and pass a pre-employment drug screening
Company
Madison Chemical
Since 1947, Madison Chemical has been providing the best products, service, and price for your chemical needs.
Founded in 1947
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Drake
Chief Executive Officer
Recent News
2024-10-22
Company data provided by crunchbase