CDK Global · 2 hours ago
Senior Product Launch Manager
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $150K/yr
5+ years expCDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers across automotive and related industries. They are seeking a detail-oriented and highly organized Launch Manager to manage the end-to-end launch process for new products and features, ensuring timely and successful releases through collaboration with cross-functional teams.
Computer Software
Responsibilities
Develop and manage comprehensive launch plans, including timelines, milestones, and deliverables, ensuring alignment with business goals and stakeholder expectations
Work closely with product management, engineering, marketing, sales, customer support, and other teams to ensure all launch activities are coordinated and executed smoothly
Identify potential risks and issues related to product launches and develop mitigation strategies to ensure successful outcomes
Serve as the primary point of contact for all launch-related communications, providing regular updates to stakeholders and ensuring transparency throughout the launch process
Create and maintain detailed launch documentation, including project plans, status reports, and post-launch analyses
Coordinate the development and delivery of training materials and sessions for internal teams to ensure they are prepared for product launches
Oversee final quality checks and ensure that all launch activities meet established standards and requirements
Conduct post-launch evaluations to assess the success of product launches, gather feedback, and identify areas for improvement
Continuously refine and improve launch processes and methodologies to increase efficiency and effectiveness
Qualification
Required
Bachelor's degree in Business, Business Administration, Project Management, or a related field
5+ years of experience in product operations, launch program management, or program management for SaaS software products
Proven success leading complex, cross-functional product launches in fast-paced, scaling organizations
Deep experience managing product and launch workflows in Aha!, including roadmaps, releases, dependencies, customer lists, and cross-team visibility
Experience operating within Agile or Scaled Agile Framework (SAFe) environments
Demonstrated ability to design, implement, and scale operational and business processes that support product development and go-to-market
Experience managing multiple concurrent initiatives across product, engineering, marketing, sales, and customer success
Demonstrable experience coaching, mentoring, and influencing teams without direct authority
Advanced program and launch management skills, with Aha! as the primary system of record for planning, tracking, and executive visibility
Strong operational rigor, with the ability to define, document, evaluate, and continuously improve end-to-end processes
Exceptional organizational and prioritization skills, able to manage ambiguity and competing demands
Customer-centric mindset with a strong understanding of customer experience drivers and success metrics
Excellent written, verbal, and presentation skills, including executive-level communication
Proven ability to build trusted relationships and align diverse stakeholders toward shared outcomes
Proactive, solutions-oriented problem solver who anticipates risks and drives mitigation strategies
Highly detail-oriented with a consistent focus on quality, accuracy, and execution excellence
Working knowledge of complementary tools such as Jira, Jira Align, and Microsoft Office (Excel, Visio), as needed
Preferred
PMP certification or equivalent program management certification preferred
PMP, Scrum Master, or other relevant project management certifications
Familiarity with product lifecycle management (PLM) tools and methodologies
Experience in a tech or SaaS company is a plus
Benefits
Medical, dental, and vision benefits
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
Company
CDK Global
CDK Global is a leading provider of retail technology and software as a service (SaaS) solutions that help dealers and auto manufacturers run their businesses more efficiently, drive improved profitability and create frictionless purchasing and ownership experiences for consumers.
5001-10000 employees
H1B Sponsorship
CDK Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (40)
2023 (27)
2022 (48)
2021 (54)
2020 (31)
Funding
Current Stage
Late StageLeadership Team
Mike Lenz
Co-Founder
David Penney
Chief Financial Officer
Recent News
2025-09-23
Digital Commerce 360
2025-09-12
MIT Technology Review
2025-09-12
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