State of Florida · 1 week ago
AUTOMATED SCHEDULING SOFTWARE SPECIALIST - 43004789
Tallahassee, FL
Full-time
Onsite
Mid Level
$75K/yr - $90K/yr
4+ years expThe State of Florida is seeking an Automated Scheduling Software Specialist to manage the installation, configuration, and maintenance of the GlobalScape EFT Server. The role involves overseeing user accounts, access controls, and ensuring operational reliability through monitoring and compliance reporting.
Government Administration
Responsibilities
Manage the installation, configuration, and ongoing maintenance of the GlobalScape EFT Server and its components, including the development and administration of event rules, workflows, and automated file transfer processes
Oversee the administration of user accounts, access controls, and security settings, while integrating authentication systems such as Active Directory (AD), LDAP, and multi-factor authentication (MFA) to ensure secure and efficient access management
Continuously monitor system health, resolve file transfer and performance issues, and implement controls while generating audit logs, compliance reports, and performance metrics to ensure operational reliability and support governance
Work closely with network, security, and development teams to plan and implement system integrations and infrastructure enhancements that support business and technical requirements
Deliver technical support to users and stakeholders while developing and maintaining comprehensive documentation of system configurations, workflows, and best practices to ensure knowledge continuity and operational efficiency
Perform other related duties as required
Qualification
Required
Four (4) years of experience in Computer Science, Management Information Systems, Information Technology, or related field is required
A postsecondary degree in those fields may be used as an alternative for the years of experience on a year-for-year basis
Three (3) or more years of experience administering Enhanced File Transfer (EFT) Server environments similar to GlobalScape EFT
Proficient in the English language and with excellent interpersonal and communications skills
Understanding of installation, configuration, maintenance, and troubleshooting of GlobalScape Enhanced File Transfer (EFT) Server
Strong knowledge of SFTP, FTPS, FTP, HTTPS, AS2, and SCP protocols for secure file transfers
Understanding of managed file transfer (MFT) solutions and their role in enterprise environments
Knowledge of encryption standards (SSL/TLS, AES, PGP)
Familiarity with security frameworks such as NIST, CIS, and ISO 27001
Compliance with HIPAA, PCI-DSS, SOX, GDPR, FISMA, and other regulatory standards
Understanding of firewalls, VPNs, proxies, NAT, and load balancers in the context of secure file transfer
Familiarity with Active Directory (AD), LDAP, and authentication mechanisms
Knowledge of modern scripting languages such as PowerShell, Python, Bash, or other batch scripting for automating file transfers and server tasks
Experience in event rules and workflow automation within GlobalScape EFT
Basic knowledge of the SQL language for logging and auditing file transfers
Understanding of disk storage management and file system structures
Experience with GlobalScape EFT APIs and REST/SOAP-based integrations
Ability to connect EFT with third-party applications, cloud storage, and ERP/CRM systems
Knowledge of automated scheduling techniques and software
Knowledge of data processing terminology, procedures, and workflow
Set up, configure, and optimize GlobalScape EFT Server settings and user permissions
Apply software patches, updates, and hotfixes for system stability and security
Diagnose and fix connectivity issues, failed transfers, and server performance problems
Analyze system logs, error messages, and network traffic for root cause analysis
Implement and enforce file encryption, secure authentication, and role-based access control (RBAC)
Perform vulnerability assessments and security audits on the EFT server
Use logging tools, dashboards, and performance metrics to monitor system health
Identify bottlenecks and optimize file transfer efficiency
Configure user roles, group policies, and access permissions for internal and external users
Integrate Active Directory or LDAP authentication with GlobalScape EFT
Plan and implement backup strategies for EFT configurations, logs, and workflows
Develop and test disaster recovery (DR) procedures to ensure minimal downtime
Work with security, network, and compliance teams to maintain data integrity
Provide training and technical support to internal users and stakeholders
Skill in identifying, analyzing and resolving scheduling problems
Skill in Microsoft Suite products (i.e. Word, Excel, Outlook) and Visio software
Ability to analyze complex system configurations, log files, and network traffic to troubleshoot issues efficiently
Ensures error-free configurations, accurate access control settings, and compliance adherence
Manages multiple file transfer requests, system upgrades, and security patches without disrupting business operations
Stays up-to-date with emerging security threats, MFT advancements, and regulatory changes
Ability to document system changes, troubleshooting steps, and best practices for reference and audits
Works closely with network engineers, developers, security teams, and external partners to ensure smooth EFT operations
Ability to communicate clearly and concisely orally and in writing
Ability to work independently
Ability to establish and maintain effective working relationships
Preferred
Experience administering GlobalScape that includes configuring and maintaining automated EFT processes
Knowledge of SFTP, FTPS, FTP, HTTPS, AS2 and SCP protocols for secure file transfers
Experience with security policies, encryption, and compliance standards
Knowledge of API integrations and workflow automation
Experience working with firewall and network configurations
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
Maryland Daily Record
2025-08-29
Press Telegram
2025-08-08
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