Cooperidge Consulting Firm · 1 day ago
AI Agent Software Engineer
Cooperidge Consulting Firm is seeking an AI Agent Software Engineer on behalf of a top AI-driven technology client building next-generation autonomous customer experience systems across industries. The role involves designing and developing AI agents that manage complex customer interactions, collaborating with various teams to enhance agent performance and reliability.
Logistics & Supply Chain
Responsibilities
Design and build AI-driven voice and chat agents that deliver high accuracy, efficiency, and customer satisfaction
Translate natural language instructions into structured, auditable workflows using a proprietary agent logic framework
Own full-cycle development from system design through deployment and continuous improvement
Analyze agent performance data to identify trends and drive behavioral and platform-level improvements
Experiment with and integrate modern voice and language models, tuning for enterprise reliability, latency, and scale
Use real-time observability and tracing tools to understand, debug, and improve agent decision-making
Collaborate cross-functionally with product managers, customer teams, and operations partners to solve real business problems
Qualification
Required
2+ years of professional software engineering experience working on production systems with real users
Strong proficiency in Python and TypeScript, including asynchronous programming and error handling
Solid debugging and troubleshooting skills using logs, profilers, and raw data analysis
Strong computer science fundamentals (language background flexible)
Proactive mindset with curiosity around how AI agents reason, fail, and improve
Willingness to learn—prior AI experience is not required
Preferred
Exposure to multimodal AI systems or voice interface development
Experience with enterprise customer experience or conversational automation platforms
Interest in tools that improve agent transparency through testing, visualization, and simulation
Benefits
Comprehensive health, vision, and dental insurance plans
Life insurance coverage
401(k) retirement plan with company matching contributions
Paid time off including vacation, sick leave, and holidays
Opportunities for career growth and advancement
Employee discount programs and perks
Company
Cooperidge Consulting Firm
Our mission is to support our clients' success by delivering top-quality personnel, delivering a high level of customer service and driving innovation in the both the commercial and government contracting space.
Funding
Current Stage
Early StageCompany data provided by crunchbase