BMO U.S. · 1 day ago
Managing Director, Group Manager - Commercial (Emerging Middle Market)
Grand Rapids, MI
Full-time
Onsite
Senior Level, Lead/Staff
$164K/yr - $286K/yr
9+ years expBMO U.S. is the 8th largest bank in North America, seeking a top performing Managing Director, Group Manager for their Emerging Middle Market Group. The role involves leading Regional Managers, driving client acquisition, and managing critical relationships to enhance market share and client satisfaction.
Banking
Responsibilities
Acts as an escalation point for complex client issues, using strategic problem-solving to resolve conflicts and maintaining strong client relationships
Leads the structuring of high-value, complex deals, and credit approvals, ensuring alignment with client needs
Manages high-value client portfolios, driving cross-selling, retention, and profitability
Drives efforts to identify new business opportunities, acquire clients, penetrate markets, and expand the client base by leveraging market insights, competitor analysis, and cross-selling initiatives
Leads market coverage strategies to expand portfolios, identify opportunities, and align with business goals
Represents bank at industry forums and conferences, leveraging insights on trends, competition, and emerging products to drive strategic decision-making
Advises in various committees and task forces, providing strategic insights and guidance to drive key initiatives
Streamlines operational processes, identifying areas for improvement and implementing best practices
Develops communication strategies to influence stakeholders and support organizational change
Oversees resource allocation for the team, ensuring effective use of personnel and budgets to meet organizational goals, enhance team performance, and drive client satisfaction
Builds and maintains strong long-term relationships with the bank’s high-value and strategic clients, providing strategic advice on financial solutions and ensuring exceptional service and partnership
Structures deals, secures credit approvals, negotiates high-value transactions, and identifies opportunities for cross-selling
Analyzes market trends, client industry developments, and competitive positioning to inform client solution strategies and optimize client satisfaction
Works closely with internal teams and stakeholders to define products, solutions and strategies that best fit clients’ needs
Identifies share of wallet opportunities
Leverages analysis tools to nurture and grow a portfolio that exceeds ROE thresholds and evaluates client returns on a proactive basis
Ensures adherence to regulatory requirements, internal controls, and compliance policies in all aspects of relationship management, mitigating risk and maintaining service standards
Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do
Ensures alignment between values and behaviour that fosters diversity and inclusion
Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders
Attracts, retains, and enables the career development of top talent
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance
Acts as an escalation point for complex client issues, using strategic problem-solving to resolve conflicts and maintaining strong client relationships
Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO
Influences how teams/groups work together
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems
Communicates abstract concepts in simple terms
Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives
Anticipates trends and responds by implementing appropriate changes
Broader work or accountabilities may be assigned as needed
Qualification
Required
10+ years of relevant experience in Relationship Management, Account Management or Portfolio Management in a corporate or similar segmented banking environment with sales metrics is preferred
Bachelor's degree required
Seasoned expert with extensive industry knowledge
Technical leader viewed as a thought leader for innovation
Expert level of proficiency in Product Knowledge
Expert level of proficiency in Regulatory Compliance
Expert level of proficiency in Structuring Deals
Expert level of proficiency in Portfolio Management
Expert level of proficiency in Credit Risk Assessment
Expert level of proficiency in Project Management
Expert level of proficiency in Change Management
Expert level of proficiency in Customer Service
Expert level of proficiency in Stakeholder Management
Expert level of proficiency in Negotiation
Expert level of proficiency in Customer Relationship Building
Expert level of proficiency in People Management
Preferred
Master's degree preferred
CPA certification preferred
Business Administration, Finance and Accounting preferred
Any other related discipline or commensurate work experience considered
Benefits
Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Company
BMO U.S.
We’re a bank, but there’s more to it than that. We're a top ten bank in North America and have been serving our customers since 1817.
5001-10000 employees
H1B Sponsorship
BMO U.S. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (11)
2023 (41)
2022 (22)
2021 (14)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Mike Morton
Vice Chair U.S. Commercial Banking
Recent News
2025-10-16
2025-09-23
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