Lockton · 1 week ago
Accounting Operations Specialist
Kansas City, MO
Full-time
Hybrid
New Grad, Entry LevelLockton is a company focused on insurance brokerage and risk management, and they are seeking an Accounting Operations Specialist to support their daily accounting operations. The role involves troubleshooting incidents, maintaining documentation, and collaborating with various teams to enhance transactional processes.
Auto InsuranceInsuranceRisk Management
Responsibilities
Triage incidents and resolve issues using documented playbooks and processes
Maintain clear case notes and publish/refresh Knowledge Base entries for common IBA issues to improve first-time resolution
Partner with Account Teams, IBA teammates and the Global Finance Service Center to remove blockers and keep transactional work flowing
Identify recurring patterns across incident categories; quantify impact and share trends
Collaborate with Accounting Operations Team, Automation/Systems, and offshore teams to design permanent fixes and reduce repeat tickets
Contribute to decision trees/SOPs that improve speed, consistency, and controls; help socialize changes through training moments
Qualification
Required
Detail orientation, curiosity, and accountability, you close cases accurately and look for why they occurred
Clear written communication and stakeholder empathy (notes, status updates, expectation management)
Proficiency with Excel, Word, Outlook and comfort working in a fast paced, complex environment
Collaboration skills to work across teams
Benefits
Professional development opportunities
Associate resource groups
Comprehensive benefits
Company
Lockton
Lockton provides risk management and insurance services.
Founded in 1966
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mohammad Al Abdul Jabbar
Chief Executive Officer
Scott Bastian
Senior Vice President
Recent News
Channel NewsAsia
2025-09-23
FF News | Fintech Finance
2025-04-19
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