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sweetgreen · 1 day ago

District Manager

Indianapolis, IN

Full-time

Onsite

Senior Level

$84K/yr - $119K/yr

5+ years exp

sweetgreen is on a mission to build healthier communities by connecting people to real food. The District Manager is responsible for developing internal succession plans, driving recruitment of talent, and improving performance metrics while fostering customer connections and community engagement.

Food and BeverageOrganic FoodRestaurants

Responsibilities

Developing internal succession plan and a deep bench of managers at all levels of store operations by developing head coaches and the ability to identify “raw” talent

Developing and coaching an understanding of the sweetgreen profile and driving recruitment of high-potential internal and external talent

Driving continuous performance improvement focusing on leading indicators and established key metrics. Candidate will be balanced in their approach focusing on people, financial, and customer experience metrics equally

Meeting/exceeding annual P&L objectives with a primary focus on top-line sales, productivity, and production management

Driving top-line sales performance by fostering customer connections through community marketing, throughput and technology initiatives, new product launches and an in-depth merchandising mentality

Training, coaching, and inspiring all locations to deliver exceptional customer experiences and high quality culinary operations ensuring a commitment to sweetgreen’s operational policies and procedures

Leading head coach development both personally and professionally through goal setting, coaching and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance

Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results

Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement

Fostering and growing strong community connections within each restaurant neighborhood by leading head coaches to develop brand ambassadors and maximizing sweetgreen community-based programs

Qualification

Multi-unit managementRestaurant operationsPerformance improvementMicrosoft OfficeProject managementCoachingTrainingCommunicationOrganizational skillsTeam-orientedCustomer experience focus

Required

5+ years of prior restaurant experience with 3+ years of multi-unit management

Proven experience balancing focus on new store openings and existing business performance: can manage multiple projects, delegates freely with quality follow and drive new store support and project management

Strong communication skills that engage people in a genuine, authentic way. Proactively connects to the team to drive behavior and results

Highly organized, able to multi-task, and easily adapts and respond to change

2+ years of experience in both front of house and back of house/kitchen operation management

Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance

Demonstrated management of applicable restaurant regulatory areas, including: employee safety; HAACP; wage + hour; immigration; food safety

Proficient computer skills in the Microsoft Office suite

Personal characteristics reflective of sweetgreen: high-energy, action oriented, self-motivated, positive and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity

Belief in and passion for the sweetlife and sweetgreen's core values