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Reach Out and Read Rhode Island · 1 week ago

Program Coordinator

Providence, RI

Part-time

Onsite

New Grad, Entry Level

$23/hr - $25/hr

Reach Out and Read Rhode Island (RORRI) is a non-profit organization dedicated to integrating literacy into pediatric care. The Program Coordinator will engage with medical sites across Rhode Island, ensuring program fidelity, providing training and resources to staff, and supporting the implementation of the ROR model.

Non Profit

Hiring Manager

Aimee Falso

Responsibilities

Visit participating medical sites in person annually and as needed to evaluate fidelity to the program and address any concerns

Collaborate with sites to support high-quality implementation of the ROR model. Conduct meetings to assess adherence to the model, identify strengths to enhance engagement and support for families, identify opportunities to overcome barriers, and develop and monitor continuous quality improvement plans to help clinics achieve improvement goals

Continually track and document program data, using established tools and databases, and maintain accurate data within the myROR database

Monitor online training needs for site staff, including providers and non-medical staff

Coordinate, support, and help ensure that sites complete their twice-yearly progress reports on time. Identify, understand, and resolve barriers to accurate and timely completion

Review progress report data and use it to inform improvement plans, quality ratings, and clinics’ understanding of program performance

Keep the team informed of overall program health at partner sites, emphasizing special needs or other areas of support

Attend regular staff meetings and report observations “from the field” to inform and guide strategic decisions in support of the program

Coordinate site visits for donors and other unscheduled visits

Gather, analyze, and report data to support funding applications, partnership development, and advocacy activities

Communicate and prioritize site needs, help ensure book requests and deliveries are made promptly, and office stock is kept in an orderly manner

Develop a quarterly newsletter for sites

Assist with community and fundraising events 4-6 events per year which may occur in the evening and weekend

Assist with book stocking, packing and delivering

Qualification

Customer service skillsComputer skillsOrganizational skillsData analysisCommunication skillsProblem-solvingSelf-motivatedAttention to detailFlexibility

Required

Must be a licensed driver with a car and good driving record

Excellent organizational habits with attention to detail

High-level customer service skills, including active listening, empathy, and problem-solving

Strong computer skills essential, including Microsoft Suite and the capacity to learn database functions, such as input and running reports

Ability to work independently with a flexible schedule

Self-motivated with a strong sense of responsibility and accountability

Positive, open, nonjudgmental, and non-patronizing demeanor

Preferred

Physically able to lift and deliver 25-pound boxes, and able to stock and organize books on shelves of varying height

Benefits

Flexible schedule and comp time

4 weeks paid vacation (including last week of December)

15 paid holidays

401k retirement savings plan

Mileage reimbursement

Company

Reach Out and Read Rhode Island

Reach Out and Read gives young children a foundation for success by incorporating books into pediatric care and encouraging families to read aloud together.

Founded in 1999