Western Union · 1 month ago
Senior Manager, Product Design
USA - CO - Denver
Full-time
Hybrid
Senior Level
$130K/yr - $180K/yr
5+ years expWestern Union is positioned to become the world’s most accessible financial services company, transforming lives and communities. The Senior Manager, Product Design will lead the design of a holistic compliance application suite, ensuring user-centered designs while mentoring junior team members and contributing to product strategy.
Financial ExchangesFinancial ServicesInternetMobile PaymentsPayments
Responsibilities
Lead design efforts for large-scale, high-impact projects, driving design direction and ensuring consistency across platforms
Lead, mentor, and manage UI/UX designer(s), fostering a collaborative and high-performance design culture
Champion user experience within the company, promoting best practices and user-centric design solutions informed by user research and data
Stay current on emerging UI/UX and industry trends, design technologies, and best practices to drive innovation within the design team
Contribute to the evolution of the company’s design systems, ensuring scalability and consistency across all products
Conduct in-depth user research, including user interviews, persona development, and journey mapping, to inform design decisions
Synthesize research findings into actionable insights that shape the design and development process
Use data-driven approaches to measure user satisfaction and identify areas for improvement in the user experience
Ensure that designs are tested rigorously to meet user needs and business goals before launch
Develop high-fidelity wireframes, prototypes, and detailed UI specifications that can be handed off to development teams
Lead the creation of design systems and ensure adherence to UI/UX guidelines and design principles
Provide strategic input on interactive elements, animations, and transitions to elevate the user experience
Set clear goals and expectations for design deliverables, ensuring alignment with organizational objectives
Oversee design across multiple projects, ensuring deadlines are met and quality is maintained
Promote a culture of continuous improvement, encouraging the team to adopt new tools and techniques that enhance design quality and efficiency
Present design concepts and solutions to clients, stakeholders, and executive leadership, clearly articulating the rationale behind design decisions
Build strong relationships with product, engineering, marketing, and other teams to drive cross-functional alignment on design initiatives
Act as the primary point of contact between the design team and other departments, ensuring seamless communication and project execution
Facilitate design workshops, brainstorming sessions, and stakeholder meetings to guide design direction
Ensure high-quality, consistent, and innovative design solutions across all products and platforms
Lead design reviews and ensure the design team maintains a high standard of work
Qualification
Required
5+ years of professional experience in UI/UX design, with a proven track record of leading design projects from concept to completion
Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction (HCI), or a related field
Advanced proficiency in design tools such as Sketch, Figma, Adobe XD, or similar
Expertise in prototyping tools like InVision, Principle, or Framer
Strong knowledge of front-end development practices for collaboration with developers
Expertise in user testing tools (e.g., UserTesting, Hotjar, Maze) and analytics platforms
Deep understanding of accessibility standards and inclusive design practices
Strong leadership and mentorship abilities, with experience managing and guiding a design team
Excellent communication skills, capable of presenting complex design ideas clearly and persuasively
Strategic thinker with the ability to align user experience goals with business objectives
Highly collaborative, able to work cross-functionally with product, engineering, and other stakeholders
Adaptable and comfortable in fast-paced environments, with the ability to prioritize and manage multiple projects
Preferred
Advanced certifications in UI/UX design or related areas are a plus
Benefits
Medical, Dental and Life Insurance
Tuition Assistance Program
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code – Quarterly
Recognition Program “Game Changers”
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program
401K plan
Company
Western Union
Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world.
5001-10000 employees
H1B Sponsorship
Western Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (93)
2024 (86)
2023 (101)
2022 (62)
2021 (90)
2020 (102)
Funding
Current Stage
Public CompanyTotal Funding
$800M2026-01-09Post Ipo Debt· $800M
2006-10-02IPO
Leadership Team
Nicolas Levi
Regional Vice President Middle East Afghanistan Pakistan
Ashutosh Shinde
Head - Technology Engineering Center (India)
Recent News
2026-01-11
2026-01-11
Company data provided by crunchbase