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University of Pittsburgh · 2 days ago

Drop-in Support Desk Assistant Coordinator

Pittsburgh, PA

Full-time

Onsite

New Grad, Entry Level

$18.25/hr - $18.25/hr

0+ years exp

The University of Pittsburgh’s Information Technology department is seeking a customer service assistant. This position is responsible for being the main point of contact at Drop-In Support Desk locations and providing coverage for any gaps in shift staffing while performing basic troubleshooting for customers.

Higher Education

No H1B

Responsibilities

Check-in customers and provide initial triage

Provide coverage for any gaps in shift staffing

Attend to customers by performing basic troubleshooting

Qualification

Customer service experienceBasic troubleshootingAssociate's DegreeBackground checkChild Protection Clearances

Required

Customer service experience

Associate's Degree

No experience required

For position finalists, employment with the University will require successful completion of a background check

The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance

Resume

Preferred

Cover Letter

Company

University of Pittsburgh

Glassdoor3.9

The University of Pittsburgh is a top-ranked, public institution in Pennsylvania and a member of the Association of American Universities of leading research universities.

Founded in 1787

Pittsburgh, PA, US

10001+ employees