Royal Caribbean Group · 1 day ago
Receptionist
Miami, FL
Full-time
Onsite
Entry Level
2+ years expRoyal Caribbean Group is a leader in the vacation industry, offering unique career opportunities. The Receptionist role involves greeting visitors and managing phone operations while performing various administrative duties.
Travel
Responsibilities
Greets all visitors, guests, and employees as they arrive
Screen incoming calls and forward to extension, routes calls to the appropriate extensions, including calls for Executives
On a daily basis, reviews the summary of calls from the answering service and relays the message via email to the appropriate party
Ensures all visitors register in the visitors' log and provides visitor's badge. Announces guests
Grants access to approved users of the Visitor Parking lot and monitors to ensure only visitors are given access. Directing all employees to employee parking lots
Monitors the reception area for litter and tidiness to provide a welcoming atmosphere. Reports to the Facilities Help Desk any items that need attention
Performs other duties as required
Qualification
Required
High School degree or equivalent required
2-3 years of experience as a receptionist or phone operator in a high volume corporate environment
Requires strong communication skills, oral and written
Requires excellent customer service skills
Able to handle irate customers and difficult situations with tact, diplomacy, and remain poised and calm
Ability to display a professional and friend demeanor
Ability to exercise good judgement; problem solving skills
Professional personal presentation
Bilingual, English and Spanish - fluent
Benefits
Competitive compensation and benefits package
Excellent career development opportunities
Company
Royal Caribbean Group
Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$15.43BKey Investors
RCI HoldingsMorgan Stanley
2025-09-22Post Ipo Debt· $1.5B
2025-05-14Post Ipo Debt· $2.28B
2024-09-16Post Ipo Debt· $1.5B
Leadership Team
Jason Liberty
Chairman and Chief Executive Officer
Matt Denesuk
SVP, Chief AI Officer
Recent News
2025-12-20
Company data provided by crunchbase