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BradyPLUS · 1 day ago

Customer Service Representative

Vineland, NJ

Full-time

Onsite

New Grad, Entry Level

$20/hr - $20/hr

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. They are seeking a Customer Service Representative who will provide exceptional service to internal and external customers by addressing inquiries and resolving concerns.

Packaging ServicesProfessional ServicesService Industry

Responsibilities

Provides timely and accurate information to incoming customer order status and product knowledge requests

Handle all client interaction, including inbound and outbound calls, requests received electronically, and face-to-face interaction with walk-in clients

Processes customer orders and changes according to established department policies and procedures

Process orders Brady Sales Representative phone in and act as point of contact regarding open orders

Maintain various accounts and review open orders

Pull Material Safety Data Sheets and copy as required for customers

Research customer's problems and follow through to resolution

Provide Admin support for management including, but not limited to, report generation, data processing, and filing

Other projects assigned by supervisor

Perform other related duties as assigned