Aston Carter · 2 days ago
Collections Specialist
Pasadena, MD
Contract
Onsite
New Grad, Entry Level
$18/hr - $23/hrAston Carter provides world-class corporate talent solutions and is seeking a Collections Specialist. In this role, you will communicate with consumers to resolve unpaid accounts while ensuring compliance with regulations and demonstrating strong customer service skills.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Communicate with consumers via phone and approved written correspondence to resolve unpaid accounts
Provide thorough, efficient, and accurate updates to account files for each interaction
Ensure compliance with Federal, State, and Local regulations governing the collections industry
Demonstrate strong customer service skills in a fast-paced environment
Perform additional duties as assigned by management
Qualification
Required
Customer service experience
Call center experience
Data entry proficiency
Ability to handle numerous inbound calls
Comfortability speaking on the phone
Collection and collections customer service experience
Strong customer service skills in a fast-paced environment
Ability to work effectively in a multi-tasked, team-oriented environment
Strong organizational and prioritization skills
Flexibility to adapt to changing schedules
English required
Preferred
Proficiency in Microsoft Office
Ability to type and speak simultaneously
Strong attention to confidentiality and data protection
Excellent interpersonal, written, and verbal communication skills
Bilingual candidates preferred
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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