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Institute on Aging · 1 month ago

Database Manager - Philanthropy

San Francisco, CA

Full-time

Onsite

Mid Level

$82K/yr - $94K/yr

3+ years exp

Institute on Aging is at the forefront of revolutionary healthcare models, focusing on enhancing the quality of life for aging adults. They are seeking a Database Manager for their Philanthropy department, responsible for donor database management, data quality, and analysis to support fundraising efforts.

Hospital & Health Care

Responsibilities

Utilize database expertise to support all stages of the prospect pipeline and drive the Philanthropy department’s moves management process

Act as the department’s expert on Raiser’s Edge and identify, suggest, and implement ways the CRM can support overall fundraising efforts

Keep gift opportunities, actions, and other data updated and accurate in the database and tracked appropriately

Partner with Philanthropy and Marketing colleagues to ensure online gift options are available, functioning correctly, and meeting the needs of donors

Maintain standard operating procedures for use of the database including activities related to prospect management, cultivation, solicitation, and stewardship

Track event sponsorship solicitations, invitations, ticket purchases, and attendance in CRM

Collaborate with frontline fundraisers as an essential part of the Philanthropy team

Develop analytics to monitor the success of different fundraising strategies and platforms

Prepare weekly revenue reports

Provide bimonthly reports for the Philanthropy Committee

Perform complex queries, exports, and reports both as requested and proactively

Collaborate with Philanthropy and Marketing team members to generate mail and email lists for appeals, invitations, stewardship, and other communications

Liaise across departments to collect prospect information and generate mail and email lists as appropriate

Conduct monthly and annual reconciliation between Philanthropy and Finance Department

Provide post-event reporting

Generate annual analysis of donor trends

Prepare research profiles and reports for internal and external partners to inform their engagement and solicitation strategies

Ensure all gifts processing and donor data is collected and coded, including gifts, pledges, opportunities, and actions

Process all gifts and generate timely gift acknowledgements

Perform database quality control and cleanup

Adhere to best practices and accurate, complete record keeping

Serve as point of contact for Finance regarding gift allocation and information

Manage external vendor relationships, including Blackbaud/Raiser’s Edge

Partner with Philanthropy and Marketing Departments on donor e-newsletter

Train staff in the effective use of the Raiser's Edge database and Raiser's Edge NXT database

Serve as a direct point of contact for donors

Support internal Philanthropy Department processes with Procurement and Accounts Payable

Other duties as assigned

Qualification

Raiser's EdgeDatabase managementData analysisCRM softwareMicrosoft ExcelInterpersonal skillsOrganizational skillsCommunication skillsAttention to detail