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InnoSource · 4 days ago

Alliant Engery Customer Service Representative - Remote - Your home is your office! - Must Reside in Iowa

United States

Full-time

Remote

Entry Level

$16.75/hr - $16.75/hr

2+ years exp

InnoSource is seeking a Customer Service Representative for Alliant Energy, allowing employees to work from home while making a positive impact. The role involves assisting customers with service-related questions and providing exceptional support in a fast-paced environment.

OutsourcingRecruitingStaffing Agency

Responsibilities

Assisting Alliant Energy customers with service-related questions, billing inquiries, and resolving power outage issues. This may sometimes require de-escalating certain issues with customers in a professional manner

Providing exceptional, friendly support over the phone—no sales required

Navigating multiple systems while speaking with customers

Collaborating with your teammates to ensure every customer gets the help they need

Thriving in a fast-paced, dynamic environment where every day brings new challenges and rewards