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Apria · 1 day ago

Director Strategic Relations

Irvine, CA

Full-time

Hybrid

Director/Executive

$140K/yr - $211K/yr

8+ years exp

Apria Healthcare is dedicated to improving the quality of life for patients at home. The Director Strategic Relationships is responsible for selling Apria products and services to prospective and existing commercial payors and hospital systems, focusing on business growth and relationship management.

Health Care

Responsibilities

Establish relationships with new and existing customers that lead to increased revenue growth

Identify business opportunities with new and existing customers that can be memorialized into contractual commitments

Responsible for achieving assigned operating earnings and revenue objectives for all assigned accounts

Assisting with the development of strategies and programs to fulfill identified need for Apria and key stakeholders

Develops and delivers presentations to key stakeholders

Manages Apria’s relationship with the account and acts as the primary point of contact within Apria for the account

Holds quarterly and/or bi-annual meetings to review contract performance and identify opportunities for improvement

Analyzes customer needs and strategic direction, collects intelligence on competition, and determines opportunities to improve business profitability and strengthen Apria’s strategic position

Manages the contracting process including amendments, rate approvals, language review, execution, and implementation of agreements both with the customer and internally

Manages request for proposals, proforma and contract processes and ensures timely and appropriate responses to key stakeholders

Oversees customer relationships and resolves identified service issues

Maintains understanding of trends to ensure continuous improvement within each account, as well as coordination with operations management as needed

Executes company initiatives, such as price improvement initiatives, program implementation, and new product rollouts

Monitors revenue and profitability trends and key account performance indicators to ensure results are being achieved. Completes reports on contract opportunities and progress in achieving assigned objectives

Maintains database of account contacts and key account information

Performs other duties as required

Qualification

Financial acumenAccount managementNegotiation skillsStrategic thinkingPresentation skillsMicrosoft OfficeMathematical proficiencyEnglish proficiencyProblem solvingRelationship buildingDecision-making

Required

Four-year college degree OR equivalent experience is required

At least eight years related work experience is required, four of which in a Managed Care Organization or health care provider organization

Financial acumen with an ability to understand financial models

Strong negotiation skills

Proactive strategist with ability to anticipate market changes and trends

Demonstrated Account management experience

Outstanding verbal and written communicator: demonstrated ability to simplify complex ideas, tell a compelling story using data, and create and deliver compelling presentations for senior leadership

Exemplary relationship builder and team player: experience building successful partnerships and influencing stakeholders and colleagues, with direct authority, to drive projects forward

Accomplished problem solver: creative yet pragmatic, with ability to effectively problem-solve anticipated and unexpected challenges

Strong results driver: consistently delivers flawless execution and high-quality deliverables despite ambiguity, at times managing simultaneous projects with competing priorities

Excellent strategic thinker: ability to synthesize multiple inputs, use incomplete information to get to crux of issue, and step back and see bigger picture

Decision-making skills

Intermediate level of Microsoft Office

English (reading, writing, verbal)

College level mathematical proficiency

Travel Required as necessary (up to 50%)