Rain the Growth Agency · 1 day ago
Client Business Operations Specialist
United States
Full-time
Remote
Mid Level
3+ years expRain the Growth Agency is a national leader in DTC marketing and a fully integrated creative and media agency. The Client Business Operations Specialist will support the Business Operations Manager in managing day-to-day finance-related tasks and collaborating with various teams to maintain operational efficiency and financial integrity for clients.
AnalyticsBrand MarketingConsumer ResearchCreative AgencyCRMDirect MarketingInternetSEMSocial Media MarketingTV Production
Responsibilities
Supports the Client Business Operations Manager in all aspects of internal and external business operations
Helps to maintain and monitor client budget data, prepare and reconcile budget vs. actual reports
Assists the Client Finance team with reconciliation reporting, as needed
Builds and maintains client-specific reports, track burn rates and scope utilization, and resolve issues with Account leads and Business Operations lead
Collaborates with cross-functional teams – including Client Service and Project Management – to ensure alignment on financial deliverables and processes, while actively contributing input and recommendations for incremental project estimates
Supports the management of financial and operational aspects of client engagements, including SOW and contract management, ensuring execution, accuracy, and compliance with Client Finance and audit procedures
Communicates budget adjustments promptly, resolve discrepancies, and maintain accurate documentation and reporting for client accounts
Provides support and partners with Client Finance to enable invoicing and fund reallocations by providing required information and collaborating with media teams to ensure accuracy and alignment
Participates in daily internal and external stand-up meetings to confirm financial deliverables, timelines, and reporting requirements – ensuring alignment with all teams on financial accountability
Qualification
Required
3-5 years in Finance, Business Operations, or Media Operations
Hands-on experience in budget management, invoicing, and reconciliation
Strong problem-solving and organizational skills with attention to detail
Ability to prepare and maintain accurate reports and manage day-to-day operational tasks
Highly proficient in Excel and data management, ensuring accuracy and integrity in client reporting
Comfortable working in a fast-paced environment, prioritizing tasks and meeting deadlines
Builds collaborative relationships with internal teams and clients
Excellent communication skills – able to clearly convey information and collaborate effectively
An eye for efficiency – proactively identifies opportunities to streamline workflows
Ability to work across multiple Lines of Business, managing competing priorities with ease
Appreciation of Rain the Growth Agency's Core Values
Preferred
Prior experience in a media agency within a finance-focused role is strongly preferred
Benefits
Medical, Dental, and Vision insurance
Quarterly profit-sharing program
401(K) plan with employer match (and immediate eligibility)
4-6 weeks PTO
12 paid holidays
12-18 weeks fully-paid Family and Medical Leave
Monthly Work-From-Home allowance
Additional benefits details can be found here
Company
Rain the Growth Agency
An independent and fully integrated direct-to-consumer advertising agency built to drive transformational growth for DTC brands.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2007-05-31Acquired
Leadership Team
Michelle Cardinal
Chairwoman
Recent News
2025-12-12
2025-12-08
2025-11-21
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