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Ana Luisa · 2 days ago

Floor Merchandising Lead

Eastside, NY

Full-time

Onsite

Entry, Mid Level

$25/hr - $27/hr

1+ years exp

Ana Luisa is a Brooklyn-based e-commerce jewelry brand focused on creating high quality jewelry ethically. They are seeking a detail-oriented Floor Lead, Merchandising to enhance customer experience, lead the store team, and manage in-store merchandising and visual presentation standards.

B2CE-CommerceFashionJewelry

H1B Sponsor Likely

Responsibilities

Nurture an inclusive team culture that promotes active engagement, fosters collaboration, cultivates harmony and elevates overall productivity

Maintain exceptional interpersonal skills to ensure crystal-clear, effective communication with both the store team and cross-functional partners

Propel team growth and development through training, coaching and consistent feedback in areas such as product knowledge, sales techniques and the delivery of exceptional customer service

Exhibit a strong leadership presence on the sales floor, establishing a benchmark for customer service excellence

Strategically execute the brand’s vision and objectives, effectively communicating all key-performance-indicators (KPIs), expectations, directives and store initiatives to the team

Harness product knowledge to enhance the customer journey by expertly recommending products that align with individual styles and needs, effectively creating upsell opportunities

Continuously evaluate store revenue goals and KPIs, devising strategic approaches to elevate sales performance in partnership with management

Leverage company resources, incentives and strategies to empower the team in achieving store-wide objectives

Inspire and guide the team with a positive, motivational approach to attain individual KPI results, surpass store sales targets and nurture a culture of exceptional performance and success

Proactively build loyal clientele through proactive efforts, ensuring the consistent delivery of high-touch, top-tier customer service, facilitated by clienteling tools

Collaborate closely with store management and HQ Marketing Team to strategize and execute store events that enhance brand visibility, drive traffic and boost community engagement

Serve as the customer advocate, actively collecting and conveying valuable customer feedback to enhance brand perception, refine product offerings and elevate service quality

Leverage the store’s Custom Jewelry services to create personalized, memorable experiences for customers, including the application of welded permanent jewelry. Learn, perform and train others on the technique while integrating it seamlessly into client interactions to drive engagement and loyalty

Uphold all visual merchandising standards and brand guidelines, ensuring display pricing, promotional signage, and marketing assets are accurate and impeccably executed

Own the planning and execution of floorsets, ensuring timely implementation and alignment with company directives and brand vision

Oversee and maintain display inventory, assisting in routine counts and ensuring inventory accuracy

Receive incoming and outgoing inventory shipments with meticulous attention to detail, ensuring proper handling and documentation

Support and execute all front and back of house procedures in adherence to company policies and protocols

Deliver a seamless customer experience in an OMNI channel environment, efficiently processing customer transactions, managing returns, exchanges and warranties with precision

Qualification

Retail management experienceVisual merchandisingSales achievementShopify proficiencyGoogle Workspace proficiencyLeadership skillsCustomer serviceProduct knowledgeTeam collaboration

Required

High School Diploma or equivalent preferred

1+ years of retail management experience; jewelry experience preferred

Proven ability to drive sales

Strong leadership skills with a business acumen

Proficient in Shopify and Google Workspace

Ability to work nights, weekends and holidays

Benefits

Medical, Dental and vision

Generous Vacation and Time Off and Floating Holidays

Employee discount

Welcome gift card

Company

Ana Luisa

Ana Luisa offers sustainable jewelry directly to consumers.

Founded in 2018

Brooklyn, New York, USA

51-200 employees

http://analuisa.com

H1B Sponsorship

Ana Luisa has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (3)

2021 (1)