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Hoag Health System · 1 day ago

Clerical Coordinator I: Mother/Baby

Newport Beach, CA

Full-time

Onsite

New Grad, Entry Level

Hoag Health System is a nonprofit regional health care delivery network in Orange County, California, known for its personalized care. They are seeking a Clerical Coordinator I to maintain clerical organization within the department and ensure accurate and timely order entry and patient information management.

Hospital & Health Care

Responsibilities

The Clerical Coordinator I maintains clerical organization within the department

Ensures order entry is accurate and timely, including maintenance of all reports, chart forms, instructions in patient charts

Processes orders for tests, procedures and special requests accurately during downtime procedures

Ensures accurate and timely completion of forms to expedite patient care

Maintains and updates pertinent patient information on computer systems, EMR, communication venues and with appropriate departments in a timely manner

Routinely checks and orders supplies, following up to ensure stock is available to meet the needs of the unit and informing appropriate personnel if items are unattainable

Monitors electronic orders, processes orders (faxing, order entry), expedites STAT orders and notifies nurse

Greets visitors

Directs ancillary staff for patient pick up

Is the “Go-To” resource for all physicians, NP’s, PA’s and RN’s

Completes the Census sheet each night at midnight

Answers the telephone and call light promptly and courteously, relaying messages in a timely manner to the appropriate caregiver

Follows protocol and helps coordinate unit activities during emergency situations

Notifies nurses when physicians are making rounds on the unit

Ensures appropriate follow-up and resolution of computer equipment used for clinical documentation

Ensures appropriate follow-up and resolution of issues and care

Has a thorough understanding of the challenges of fellow clinicians in using EMR

Is proficient in navigating EMR

Ensures compliance with usage of the EMR system

Provides ongoing first-line support for workflow education and troubleshooting, even during non-activation times

Performs other duties as assigned

Qualification

EMR proficiencyMedical terminology knowledgeMicrosoft Office SuiteHealthcare database systemsBLS certification

Required

High School Graduate or equivalent preferred

Previous hospital experience or documented course work for Clerical Coordinators including knowledge of medical terminology required

Ability to use advanced features of EMR and OnBase which are beyond the abilities of 'normal' users required

Preferred

Recently employed as a Clerical Coordinator. Student enrolled in active healthcare program such as nursing, physical, occupational, or speech therapy preferred

Working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems preferred

BLS – AHA Basic Life Support