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Community Memorial Healthcare · 1 day ago

Application Systems Analyst III

Ventura, CA

Full-time

Onsite

Senior Level

$49.63/hr - $74.79/hr

5+ years exp

Community Memorial Healthcare is a community-owned, not-for-profit organization that provides healthcare services across west Ventura County. They are seeking an Application Systems Analyst III to lead and support the implementation of new applications and optimize existing ones, ensuring operational effectiveness and user satisfaction.

Health CareHospitalMedical

Responsibilities

Manages small- to medium-sized projects as directed by Information Systems management

Participates as a lead or primary support analyst for Information Systems projects. Responsible for the completion and coordination of related tasks

Demonstrates sound judgment, critical thinking, and collaborative relationship-building skills

Assists the manager with supervisory-related tasks as directed. Functions as a resource for Level I and Level II analysts

Acts independently and/or within a team environment to achieve project, department, or organizational objectives while remaining open to management and end-user input

Leads and/or participates in various interdepartmental work groups or committees as an application subject matter expert

Provides operational support for applications, including troubleshooting, maintenance, training, and vendor interaction

Impartially analyzes new and/or potential software enhancements, identifying present and future business needs

Works with end-users to ensure modifications are appropriate and consistent with Information Systems standards

Provides clear and concise training and documentation on applications and operational processes

Meets with internal and external end-users, ensuring documentation is clear and understood

Analyzes, identifies, evaluates, and documents end-user needs

Assesses current applications to determine whether system requirements, regulatory requirements, and daily operational requirements are met

Analyzes current processes and programs for enhancements to improve data integrity, workflow efficiency, and end-user satisfaction

Assists end-users in satisfying both ad hoc and ongoing information needs. Demonstrates a detailed level of knowledge of applications relating to assigned business areas

Responsible for timely and accurate problem resolution

Utilizes standard documentation and the help desk system as daily tools

Escalates problems to appropriate resources (e.g., colleagues, vendors, and/or Information Systems management) when required to ensure timely resolution

Advises and consults with end-users on the functional capabilities of various Community Memorial Healthcare applications to enhance productivity and support essential job functions

Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops

Maintains awareness of current technologies, including other related areas of information services

Assists in the development and implementation of departmental policies and procedures

Performs other duties as assigned

Qualification

Health Information TechnologyApplication SupportProject ManagementWorkflow AnalysisModeling Software (Visio)Vendor ManagementClinical Information SystemsServiceNowCitrixMicrosoft Office 365Project Management CertificationClinical Experience

Required

Five (5) years Health Information Technology experience

Experience in an analyst role providing application support, debugging, clinical or business workflows, and problem solving, and standard project management tools

Three (3) years of experience leading teams and managing small to medium sized projects

Two (2) years of experience managing vendor relationships

Two (2) years of experience in workflow analysis, including the use of modeling software (e.g., Visio)

Proficient in two (2) or more areas of core clinical or business information systems

Preferred

Bachelor's Degree

Previous experience supporting Acute, Ambulatory, or Business Applications, including, but not limited to, Meditech, Patient Keeper, Periwatch, Picis, Kronos, Allscripts Touchworks, Allscripts Practice Management, Dragon Medical One, and dbMotion

Experience with ServiceNow, and Citrix

Project Management Certification (PMP)

Two (2) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above)

Fluency with Microsoft Office 365

Clinical experience/license/certification