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Ivy Hospitality · 1 day ago

Sales Manager - Holiday Inn City Centre

Lafayette, IN

Contract

Onsite

Mid Level

3+ years exp

Ivy Hospitality is seeking a Sales Manager to support the Sales Department in driving revenue growth and market share for the Hotel. The role involves developing strategic sales plans, building client relationships, and collaborating with departments to ensure exceptional guest experiences.

HospitalityHotel

Responsibilities

Maintain and strengthen relationships with existing clients, ensuring client satisfaction through regular communication and follow-up, and addressing client inquiries and resolving issues promptly and professionally

Coordinate with the revenue management team to optimize pricing and inventory strategies

Uses negotiating skills and creative selling abilities to close on business and negotiate contracts

Establishes clear expectations for customers and properties throughout the sales process

Conduct regular client visits and follow-ups to secure repeat business

Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards

Partner with the General Manager in developing and updating the hotel's business plan, providing input on sales goals and strategies

Provide regular reports on sales performance, market trends, and customer insights to the Director of Sales and Marketing

Maintain accurate historical records and ensure that all sale transactions comply with federal, state, and local legal requirements

Uphold the highest ethical standards in all sales activities, promoting a cooperative and supportive work environment in line with the Ivy Hospitality ‘s core values

Qualification

Hotel sales experienceStrategic sales planningNegotiation skillsClient relationship managementMarket analysisCommunication skillsInterpersonal skillsResults-drivenCustomer-focused