ArcBest · 2 weeks ago
Account Manager I - ArcBest
Seattle, WA
Full-time
Onsite
New Grad, Entry LevelArcBest is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. They are seeking an Account Manager I to grow and maintain profitable business by selling and marketing solutions and services to customers while managing relationships and developing tailored service solutions.
AutomotiveInformation TechnologyRailroadSoftwareTransportation
Responsibilities
Manage business relationships and entertain customers
Work in a team setting to accomplish goals
Create service solutions for customers' unique business problems, and initiate pricing
Identify customer challenges; develop and implement solutions to create opportunities
Complete itinerary and call report as required by Company guidelines and IRS regulations
Make sales calls and presentations to customers of all sizes
Maintain a positive, customer-focused attitude in a highly intense environment
Negotiate service requirements and prices; establish service packages
Maintain accurate territory account information in ArcBest database
Conduct calls and face-to-face meetings with customers
Obtain and develop new accounts utilizing Company techniques and methods
Conduct and receive phone calls and emails to identify opportunities, solve problems, build relationships, secure profitable business, and increase market share
Collaborate with customers, front-line management, and various ArcBest departments
Interact with all employees and customers in a professional and courteous manner
Monitor the Company's industry competitors, new products, and market conditions to understand a customer's specific needs
Develop sales strategies and a comprehensive understanding of customers' business models
Complete monthly sales audit reports and expense reports, as company guidelines require
Aggressively pursue customers using networking, social media, customer referrals, etc
Maintain and grow expertise of ArcBest service offerings
Exhibit excellent customer service
Assist in collection process and cargo claim prevention, as needed
Other duties and projects, as assigned
Qualification
Required
Proficient in Microsoft Office Suite
Current and legal driver's license to operate motor vehicle
Preferred
Bachelor's Degree
Transportation industry and related sales experience
Knowledge of business solutions, competitors, and decision makers
Knowledge of ArcBest company policies, services, computer systems and services capabilities
Company
ArcBest
ArcBest solves complex logistics and transportation challenges.
Founded in 1923
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$250M2025-11-25Post Ipo Debt· $250M
2016-03-07IPO
Leadership Team
Seth Runser
President and CEO-elect
Donald Pearson
Vice President, Treasurer
Recent News
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