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Fanatics · 1 day ago

Senior Manager and Head of Talent Acquisition Operations and Technology

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

Fanatics is building a leading global digital sports platform, and they are seeking a Senior Manager and Head of Talent Acquisition Operations and Technology to lead their global TA operations strategy and technology ownership. This role involves driving process excellence, compliance, and efficiency across regions while collaborating with various stakeholders to enhance recruiting operations.

eSportsManufacturingRetailSporting GoodsSports

Responsibilities

Own the global TA operations strategy, driving process excellence, compliance, and efficiency across regions

Develop and document standardized workflows, policies, and best practices for recruiters, coordinators, and hiring managers

Partner with global HR operations to align TA practices with broader people processes (onboarding, mobility, etc.)

Define and scale a global hiring framework and training while maintaining nuanced assessment needs by domain, channel or market

Facilitate the global strategy, governance, and optimization of the Applicant Tracking System (ATS) and integrated tools (CRM, scheduling, assessment, background checks) in partnership with internal HR Operations and Technology and external vendor partners

Evaluate, implement, and manage new TA technologies that enhance recruiter productivity, candidate experience, and global scalability

Serve as the primary liaison with HRIS, IT, and vendor partners on system integrations, upgrades, and data flow

Build and oversee TA reporting and dashboards, delivering insights on pipeline health, time-to-fill, diversity hiring metrics, recruiter capacity, and other KPIs

Provide executive-ready analytics and presentations to inform global workforce planning and TA strategy

Ensure accuracy, compliance, and accessibility of TA data globally

Deliver training, tools, and resources that enable recruiters and coordinators to work efficiently

Act as a change leader to drive adoption of new systems and processes across the global TA function

Collaborate closely with TA leadership, HR business partners, Finance, and business executives to align TA operations with organizational priorities

Influence long-term TA planning through data-driven insights and recommendations

Champion innovation in recruiting operations to keep Fanatics at the forefront of global hiring practices

Qualification

Talent Acquisition operationsATS systemsData analyticsVendor managementProcess improvementCommunication skillsTeam leadership

Required

8+ years of experience in Talent Acquisition operations, recruiting systems management, or related HR operations roles, with at least 3+ years in a people management or team leadership role

Proven success leading global TA technology and operations in a large, complex, multi-region organization

Strategic thinker with the ability to operate hands-on in a fast-paced, rapidly evolving environment

Deep expertise with ATS systems (Greenhouse, Oracle, or similar), plus strong understanding of recruiting tools (CRM, sourcing, scheduling, assessments, onboarding)

Strong proficiency in data analytics, reporting, and dashboard creation (Excel/Google Sheets, BI tools, or embedded ATS reporting)

Excellent communication and presentation skills, with the ability to deliver insights to senior executives

Demonstrated ability to lead global process improvement initiatives, balancing scale, compliance, and candidate experience

Strong vendor management and negotiation skills

Strategic thinker with the ability to operate hands-on in a fast-paced, rapidly evolving environment