Amazon · 1 month ago
Senior UX Researcher, Central Learning Solutions (CLS), Technology
Bellevue, Washington, USA
Full-time
Onsite
Senior Level
$137K/yr - $226K/yr
5+ years expAmazon is a leading technology company that is revolutionizing the storytelling experience through its Central Learning Solutions (CLS) team. The Senior UX Researcher will design and conduct comprehensive user studies to uncover insights about learner behaviors and preferences, and communicate the results to drive meaningful innovations in the customer experience.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Own all aspects of the user research (study design, recruiting, moderation, analysis, reporting, communicating)
Evaluate which user research methodology approaches work, and which don’t
Design and conduct a wide spectrum of studies, ranging from quick usability tests on UserTesting in order to uncover friction in the user experience to diary studies on dScout and foundational interviews to uncover people's core needs, motivations, and goals
Experiment with and integrate AI technologies throughout the research process and product development lifecycle, such as building storyboards and prototypes, and using AI to support research tasks
Become a domain expert in the entertainment and media industry through use of prototypes and complementary products, as well as reviewing industry trends to develop a deep product intuition that guides your research
Communicate the results of your research and the impact on product, and future user research
Qualification
Required
5+ years of proven success leading User Research projects with demonstrated impact experience
Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
Experience in leading User Research projects with demonstrated impact
Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas)
Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
Experience working with interdisciplinary teams to execute product design from concept to production
Preferred
Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troubleshooting network
Experience handling ambiguous or undefined challenges through strong problem solving abilities
10+ years of planning, designing, developing and delivering consumer software experience
Benefits
Equity
Sign-on payments
Medical
Financial
Other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
The Motley Fool
2026-01-09
2026-01-09
2026-01-09
Company data provided by crunchbase