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Waste Pro USA · 1 day ago

Office Manager

Natchez, MS

Full-time

Onsite

Mid Level

Waste Pro USA is a company focused on providing waste management services, and they are seeking an Office Manager to oversee day-to-day administrative, customer service, and accounting functions. The role involves managing various departments, ensuring accurate billing and collections, and supporting the management team with reporting and operational analysis.

Information Technology

Responsibilities

Manage all administrative functions in the Office

Work with the billing clerk to ensure the accurate billing of all customers in the market area

Prepare and input monthly billing journal entries

Manage the credit processing procedures

Oversee the customer service department. Manage scheduling, training and observations of the Customer Service Representatives

Oversee the coding and processing of all payables and submit for approval

Work with the Collections department to ensure timely collection of all customer accounts to ensure timely and adequate cash flows

Complete weekly accounts receivable reports and review with management to develop action plans for improvement in DSO results

Ensure segregation of duties in the office

Manage timely and accurate deposits for local payments

Maintain professionalism when communicating with all customers and employees

Prepare accurate monthly revenue projections for management team review

Ensure disposal invoices are reconciled to the Tower billing/dispatch system

Ensure monthly and quarterly franchise reports are completed and filed

Assist in gathering, verifying and inputting all financial and statistical data into the system for productivity reporting

Assist in the restructure of Tower reports as needed for financial and operational analysis. Generate reports for new/lost business, changes in service, etc

Assist Sales in the maintenance of Sales Contracts, including tracking expiration dates

Support or perform Payroll and H/R functions in a timely manner to ensure accuracy

Employees in this job classification must attend and participate in corporation sponsored training courses as assigned

Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA

Any additional job duties that may be assigned by the Supervisor

Qualification

Accounting functionsCustomer service managementBilling managementPayroll functionsFinancial reportingSupervision skillsData entryCommunication skills

Required